I stayed at this hotel for nearly a month while visiting a family member at Mayo Clinic Hospital. Staff were friendly and attentive. Common areas bright and pleasant, but hallway carpets are long overdue for a cleaning. Room was clean, comfortable and well serviced each day. Short walk from hotel to hosptial. Convenient free shuttle to nearby shopping centers for groceries (Whole Foods), restuarants (nothing special), movies, and extra clothes. Pool area limited but pleasant patio with firepit for evenings. Breakfasts plentiful, but would have liked to see more healthy options.

An unexpected need to stay overnight in Phoenix brought us to the Residence Inn at Mayo. We have stayed at other RI's and were pleased to see this property has all indoor hallway room access, more like a regular Marriott. Check-in was smooth and staff asked if there was anything at all they could do to help us get settled or answer any questions about the area. We asked about finding a nice bottle of wine to bring back to the room and they guided us to Total Wine at the Desert Ridge Mall not five minutes away! Desert Ridge has a multitude of great stores and restaurants for every budget (http://www.shopdesertridge.com ) .

Our room was a one bedroom suite with a fully equipped and full size stainless steel kitchen (range top, fridge, microwave and dishwasher). Closet space is more than adequate, even for a long stay. The bedroom is separated from the living area by doors and the shower/toilet is separated from the vanity sink area, so privacy is possible. The door to toilet/shower is a little tight when closing, so those in a wheelchair may find it a little challenging (though other fully ADA rooms are available in the hotel). Bed was very comfy and the living room furniture included a recliner.

Breakfast had something for everyone...from a simple continental format to hot bacon and eggs. the dining area overlooked a nice size pool (no hot tub by the way). Near the pool are BarBQ's for guest use...a nice touch if staying more than a few days. There is also the usual Sundry store near the front lobby. We were humbled at breakfast to realize how many people dining near us were being treated at Mayo, their families at their sides.

The hotel is located next door to Mayo clinic and is not walking distance to any "sights or attractions". As mentioned earlier, Desert Ridge is five minutes away on HWY 101 for shopping and golf and North Scottsdale is about a ten minute drive.

We would not hesitate to stay here again.

I stayed at this property with my husband and daughter for a soccer tournament in early November. This was a Stay to Play hotel for the tournament, so the team chose this property. We were pleased because the hotel allows dogs for an additional fee (which is costly, but worth it to have our dogs with us). The hotel is beautiful, clean and comfortable. The staff was friendly and helpful and very pet friendly. If a pet had ever stayed in our room previously, it was not obvious (no "pet room" smell!! Maybe that pet fee goes to deep cleaning!!). We had a 2 bed suite on the first floor (convenient to get the dogs in and out). The pool was nice and the breakfast was good (my daughter loves the wafflemakers at those places). Kitchenette was convenient and saved us money on eating out. Beds were ok comfortwise. Hotel is hard to get to - can see it but have to know to turn into Mayo Clinic entrance to get to hotel. Have to drive to restaurants and grocery store (nothing within walking distance). I recommend this property for its friendly staff, cleanliness and pet friendly policies.

I recently booked a stay here using points, as I am a nearly 30-year Marriott customer. I intended to stay with my family over Thanksgiving, while visiting relatives. I called in advance to check on availability of rooms, and was assured there were plenty unbooked. When my family and I arrived, we were told that we would not be upgraded, but that we could purchase the upgrade with cash. It wasn't an issue of the room type we desired being unavailable, but simply management's discretion. After much conversation with the Assistant Manager, we requested that they call the Tempe location and check availability there. Instead, we were given the number and called ourselves. Tempe location was more that happy to accommodate, so we packed our bags back into the car and drove to the Tempe location. Our stay there was perfect, they could not have been more welcoming. Tempe will be our destination of choice from here on out. Special thanks to their Front Desk Supervisor, Christine H. for making our Thanksgiving a wonderful experience. Marriott has a gem in this employee.