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Residence Inn Phoenix Desert View at Mayo Clinic: Traveler Reviews

3.0 of 5
5665 E Mayo Boulevard, Phoenix, AZ 85054 (Desert Ridge)
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Residence Inn Phoenix Desert View at Mayo Clinic
Ranked #19 of 176 hotels in Phoenix
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68 reviews from our community

    Trip type
Traveler rating
    42
    18
    7
    0
    1
Date Rating
lake havasu city
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Terrible treatment for Gold member”
1 of 5 stars Reviewed November 26, 2012

I recently booked a stay here using points, as I am a nearly 30-year Marriott customer. I intended to stay with my family over Thanksgiving, while visiting relatives. I called in advance to check on availability of rooms, and was assured there were plenty unbooked. When my family and I arrived, we were told that we would not be upgraded, but that we could purchase the upgrade with cash. It wasn't an issue of the room type we desired being unavailable, but simply management's discretion. After much conversation with the Assistant Manager, we requested that they call the Tempe location and check availability there. Instead, we were given the number and called ourselves. Tempe location was more that happy to accommodate, so we packed our bags back into the car and drove to the Tempe location. Our stay there was perfect, they could not have been more welcoming. Tempe will be our destination of choice from here on out. Special thanks to their Front Desk Supervisor, Christine H. for making our Thanksgiving a wonderful experience. Marriott has a gem in this employee.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask valerie b about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“A very good hotel and amazing staff”
4 of 5 stars Reviewed October 24, 2012

I stayed here off and on for more than a month and the staff was extremely helpful and friendly.
The hotel is in perfect condition. The rooms are nice and the beds are very comfortable. Wish all Residence Inns were this quality.

Room Tip: If you are visiting Mayo hotel, please ask for Special Mayo rates
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask tarun s about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
“Solid for an extended stay.”
5 of 5 stars Reviewed October 5, 2012 via mobile

Pleasantly surprised when arrived and stayed for two nights when the nearby JW was booked. Several others in our party were also impressed with the cleanliness, size and value of the location. The only drawback was the location itself. Not much around within walking distance...except for the Mayo Clinic.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Pizan55 about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, Virginia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Excellent service”
4 of 5 stars Reviewed August 30, 2012

The folks at front desk were pleasant and helpful. The room was tidy, clean. Its very close to Mayo and they have a shuttle that goes there. I'd stay again if need be. The buffet breakfast was awesome! There were real eggs and potatoes.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask yummypizza about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arizona
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Home away from Home”
5 of 5 stars Reviewed August 29, 2012

I can’t say enough good things about the Residence Inn Desert View. After our hot water tank bit the dust we needed a place to stay with our 6 year old 6 pound dog so that we could have a hot shower. I had suggested the above since our company has numerous folks also staying there when they come to town. From the moment we checked in on August 24th to our check out on August 29th it was perfect. Our room was on the first floor (by request) right next to the door out to the dog area.

The room was beautiful with a full kitchen, large refrigerator and microwave. The layout was also great – we could close the door from the living space into the bathroom/bedroom area so the dog didn’t wander during the night.

We didn’t do any cooking, but we did take advantage of the complimentary breakfasts in the morning. The whole grain make your own waffles were the best. We also had the eggs/sausage/potatoes with a number of toppings you could put on your eggs.

Our room was always immaculate when we returned to shower/sleep and we had plenty of towels. The bed was exceptionally comfortable (we have a memory foam at home so we are really picky) with soft linens and feather pillows – just like home! Although we didn’t take advantage of it they have a beautiful salt water pool.

Now I know why our folks that are here for more than a couple of days at time insist on staying at the Residence Inn Desert View. I highly recommend it for travelers that are doing business/visiting in the North Scottsdale area.

Room Tip: They are all good.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask grammyglasses about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Phoenix Desert View at Mayo Clinic

Also Known As:
Residence Inn Phoenix Desert View At Mayo Clinic Hotel
Residence Inn Phoenix Desert View At Mayo Clinic Hotel Phoenix
Residence Inn Phoenix
Address: 5665 E Mayo Boulevard, Phoenix, AZ 85054
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Phoenix
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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