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“A must stay for enjoying the Valley in class!” 4 of 5 stars
Review of Arizona Biltmore, A Waldorf Astoria Resort

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Arizona Biltmore, A Waldorf Astoria Resort
4.5 of 5 Resort   |   2400 East Missouri Avenue, Phoenix, AZ 85016   |  
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$50 Hotel Reward/Night
Ranked #18 of 174 Hotels in Phoenix
Tucson, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A must stay for enjoying the Valley in class!”
4 of 5 stars Reviewed yesterday NEW

From the moment we booked this landmark hotel for Christmas Eve and Christmas, I couldn't wait to return to this wonderful venue. The architecture of Frank Lloyd Wright brings you back to a time of splendor in the Valley where celebrities and presidents alike enjoyed top notch service, accommodations and food. A giant evergreen decorated with ornaments of all sizes and wrapped presents surrounding its trunk set the tone for the holiday decor. The lobby had a gingerbread house with a train running through it, several live trees with lights, etc. and lighted snowflakes suspended from wires across the ceiling -- a true winter wonderland!

Our room was large and appeared to be newly decorated with a large flat screen TV built into the wall. The last time we were here we stayed in a cottage where the decor was in time with Frank Lloyd Wright. This room was indicative of the Waldorf Astoria -- light with a hint of old hollywood glam.

My only complaint about the hotel is the automatic door that takes you from the lobby bar to the outdoor courtyard, the fire pits and the shops. It stays open way too long and ushers in the chill in the winter and the heat in the summer virtually making the top of the lobby bar very uncomfortable. I think that management should put a heater and an air conditioner above the doors, make them manual or move them to another location.

All in all, a must stay for anyone who wants to enjoy the Valley in class!

Room Tip: All the rooms are lovely -- suggest a cottage if you can get it. Our room was on the end of the bui...
See more room tips
  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
    45
    9
    10
    2
    1
See reviews for
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Saint Pete Beach, Florida, USA
Top Contributor
64 reviews 64 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the stunning Frank Lloyd Wright inspired architecture to the impeccable service to the super-accommodating desk staff, the many dining options and the splendor of the surrounding mountains I was as close to heaven as one can get in a hotel. Even a resort hotel. Even in Phoenix. The valets were both polite and cheerful in providing directions, many times over, to the highway, as the resort is set on many acres, surrounded by at least one gold course and an entire community. It wasn't inexpensive but it was oh! so worth every penny.

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alamogordo, New Mexico
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were there for Christmas Eve - the property was beautiful. Had a nice dinner at the top end restaurant (Wright's), but can't help but feel we should have went to the other one (Frank and Albert's) for more variance in the menu - but a lower price. Stayed in a cottage room with two queens almost $300 tax included,- plenty of space, beds crazy comfortable with soft sheets. Gotta call to get ice, but it arrived within 5 minutes. Valet parking $27

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review, 3 days ago
Dear Hoosier500,

Thank you so much for celebrating the holidays with us, and sharing your valuable feedback. We are so pleased to hear that you enjoyed your guestroom accommodations and our hotel grounds. We hope to have the opportunity to welcome you back soon.

Kind regards,

Sheila Foley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

An elegant way to escape the chill of winter for a few days before Christmas. Beautiful resort in a beautiful part of the country. The consierge designed a vacation for us that included everything from balooning to reservations for meals, and more. A wonderful holiday memory for all of us

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review, 3 days ago
Dear M M,

Thank you so much for spending the holidays with us, and for sharing your thoughtful feedback. I am thrilled to hear that you created an unforgettable holiday memory at our resort and I will relish sharing your delightful review with our team. Thank you again for choosing the Arizona Biltmore. We cannot wait to welcome you back!

Kind regards,

Sheila Foley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We recently stayed at the Biltmore and it was the perfect Winter getaway..beautifully decorated for Christmas and the grounds, views are gorgeous! Rooms are lovely and well appointed. The staff was welcome and helpful. Can't wait to enjoy another stay at this historic hotel soon!

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review, 3 days ago
Dear partyoffive7017,

I am delighted to hear that you enjoyed a perfect winter getaway at the Arizona Biltmore. The holidays are a joyous time of year at our resort and I am so glad we had the opportunity to host you during this festive season. We wish you a happy New Year and look forward to welcoming you back soon!

Warm regards,

Sheila Foley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

From the moment we entered the hotel we were welcomed. The staff was professional and prompt. The room was immaculate. The property as a whole had everything we could hope and was located next to a number of attractions. This will absolutely be where I stay the next I'm in town!

Stayed December 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review, 3 days ago
Dear katiephoenix1,

Thank you so much for taking the time to share your thoughtful review with us. I am so pleased to hear that you enjoyed our central location and nearby attractions, and received professional and prompt service at our resort. We look forward to welcoming you back next time you are in town!

Warm regards,

Sheila Foley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First time for my husband and I at the Biltmore. Great experience. The service was impeccable. The room was nicely furnished and very comfortable. Gorgeous setting with a sumptuous resort decorated for the Holiday Season. Truly a gem!

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review, 3 days ago
Dear andrea c,

Thank you so much for choosing to give our resort a try! I am so glad to hear that you enjoyed the Biltmore experience. We wish you a happy New Year and hope to welcome you back soon!

Warm regards,

Sheila Foley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#7 Luxury Hotel in Phoenix
#21 Family Hotel in Phoenix
#28 Romantic Hotel in Phoenix
#30 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Official Description (provided by the hotel):
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 85 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 
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Also Known As:
Arizona Biltmore Hotel Phoenix

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