So glad we began our trip at the Arizona Biltmore. This lovely hotel built in the 20's maintains it's statuesque manor throughout it's many acres of beautifully manicured grounds.
The hotel seems almost always busy, but never to busy to let it's guests know that they will be well taken care of. Upon arrival, there are valets that will attend to your bags and give you a ride to your room. Check-in was flawless, and even though we were ahead of check-in time, our room was ready. Valet parking is free till 9pm, and after that, there is a charge of $12/night for parking.
The rooms are located in the main hotel. There are also other cottages, and 'condo' style spots as well as their "Ocatilla"~ a separate boutique hotel within the grounds of the Biltmore. I booked a 2 night stay in the Ocatilla. Our spacious room overlooked the private pool and had a Juliet balcony. Bathroom was nicely appointed with a whirlpool tub, walk in shower, water closet, double sinks, a scale (which unfortunately, worked too well) and a dressing room which housed the safe, iron and extra pillow and blankets.
We took advantage of the nightly treats set out for us in the Ocatilla Lounge. Light snacks, cheeses, fruits, beer, wine and sodas, ice tea/lemonade were plentiful and displayed beautifully. You can either sit in the lounge or on their patio. A word of caution, the birds are 'aggressive' on the patio, they will do their best to share your snack if you walk away. Breakfast is just as wonderful with house made granola, yogurt, fruit displayed in martini glasses, bagels..and do try the housemade jams, 3-4 different types of scones/biscuits.
There are 3 floors in the Ocatilla, we were on the 3rd floor. Our room was next to the ice machine, but we never heard any noise. We did, on the other hand, here the tv all night long. It's disappointing, but it seems the hotel leaves the tv on, set to the hotel channel, and they also leave lights on in rooms that are not occupied. The noise we heard was from the room next door, the same music over and over~finally figured it out the next day and housekeeping turned it off.
I took advantage of a yoga class with Kathy. The recreation center is on the opposite side of the hotel and this is where you can rent bikes and engage in the daily activities. It also houses a 'day care' center for children. Just before the Recreation center is the Salon, hair and nails are done here. The fitness center and spa are next to each other. Spa was nice, their lounge area seems to be in need of extra seating. I asked if I could wear my robe back to my room and was told yes, but...I would have to have it back there by 8:30pm (I thought that a bit rude). Fitness center was a good size. I have no idea what machines were there, but there were a lot!! I was happy with the treadmill and my husband was happy with the bike. Water and cool towels were plentiful.
At least 2 weddings took place while we were there. They looked amazing! We took a lot at all the pools and loved the private pool at the Ocatilla. They really have everything covered and they have any and everything you could want. We ate poolside at their large pool and enjoyed the meal.
We had dinner at Wright's, sat outside. Dinner was just fine.....
I do have to thank our concierges' Carolyn and Leslie. We forgot our key in the room and what a blessing it was to have them able to make us a new key. We also took the tour of the hotel and I wished it didn't have to end. Even though there have been additions to the property, they were so well done, that you would have a hard time figuring out which are the 'newer' buildings. If you want to be spoiled while at the Ocatilla, find out what they offer, like shirt pressing, a warm bath that they will draw for you, reservations, anything.
We are not golfer's, but this seems to be a golfers delight. There were huge chess pieces and checkers set up on the lawn for anyone to use. Fire pits throughout the property. the gardens are gorgeous.
I spoke with one of the gardeners and the pride he showed in his work humbled me, his flowers didn't take and he was disappointed. Every worker we encountered greeted us with a smile and a friendly hello. Adam at the front desk was great! He made it a point to ask if I had gotten the items I requested the day before, called me by my name and answered any questions we had and never made us feel rushed, or unimportant, we wish him well! Matt, who took us to our room was great as well, even though he's moved on, it does need to be mentioned that since he was the first person we encountered when we drove up, he set the tone for the rest of our stay.
There are so many things I didn't touch upon, the shops, taking the time to walk the property, Frank and Alberts, the smoking room....we had a great stay and thank each and everyone of you for taking care of us.
Bottom line, would I go back, yes. Would I stay in the Ocatilla, yes and I would also see if i could stay at one of the stand alone cottages (maybe even the one where Pres. and Mrs. Reagan honeymooned! Or maybe in the room where Marylin stayed...) I would be honored to stay anywhere in this beautiful and classically timeless resort.
- Also Known As:
- Arizona Biltmore Hotel Phoenix
- Arizona Biltmore
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