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Country Inn & Suites By Carlson, Phoenix Airport South
2.5 of 5 Hotel   |   4234 South 48th Street, Phoenix, AZ 85040 (Formerly Hampton Inn & Suites Phoenix Airport South) (South Mountain)   |  
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Ranked #35 of 174 Hotels in Phoenix
Phoenix, United States
1 review
“Satisfied!”
4 of 5 stars Reviewed August 24, 2013

Staff was excellent. Hotel a little dated but close to airport and much quieter than I expected. Even using the pool I did not notice any airline traffic noise. We enjoyed a pleasant visit. Will be making The Hampton Inn Hotels my hotel of choice from now on.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, Manager at Country Inn & Suites By Carlson, Phoenix Airport South, responded to this review, August 30, 2013
Feedback from our guests is very valuable as it helps us to improve our service and operations. We want to be the first hotel people think of when planning a trip. We take pride in the experience we provide for our guests and strive to be the friendliest & cleanest.

Again, thank you for sharing your thoughts with us. We look forward to having you stay with us again at the Hampton Inn and Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

192 reviews from our community

Traveler rating
    95
    53
    27
    12
    5
See reviews for
47
53
17
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Korean first
  • Any
English first
1 review
5 of 5 stars Reviewed August 19, 2013

It was the best motel that we stayed for a long time. Quit, clean and everything was working fine. Breakfast was excellent and so the service in general. We will surely stay there again. It's worth the money for a good night of sleep.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Country Inn & Suites By Carlson, Phoenix Airport South, responded to this review, August 21, 2013
Feedback from our guests is very valuable as it helps us to improve our service and operations. We want to be the first hotel people think of when planning a trip. We take pride in the experience we provide for our guests and strive to be the friendliest & cleanest.

Again, thank you for sharing your thoughts with us. We look forward to having you stay with us again at the Hampton Inn and Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 10, 2013

this was the worst sevice ever everyone was unhelpful. 1st i had the shuttle pick me and my kids up the kids got in first then me shut the door then she just started driven didnt give me no time to put my kids seat belt on or for me to seat down no hello how are nothing just started driving off hard we got to the hotel got me and the kids out she still didnt say nothing to us she just look mad i think her name was tish. the check in service by with josh was okay not my best tho. the 2nd issue i had was tryna get a doucument scan n edit he was tryna help me he had a attitude n told me theres nothing he can do for me. 3rd we came down da next morning to get breakfast the guy at breakfast was rude all i asked him did he have a to go box this was the worst experience ever....

Room Tip: high floor away from everything
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Country Inn & Suites By Carlson, Phoenix Airport South, responded to this review, August 21, 2013
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are so glad to hear you found our staff to be friendly. We do apologize, however, that you found our hotel to be unsatisfactory. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, United States
1 review
5 of 5 stars Reviewed August 8, 2013

I've stayed here several times before or after a flight, and would recommend it to anyone. The rooms are clean and well maintained, the staff is pleasant and helpful, the breakfast is in the top tier for such things, and the shuttle is quick and the driver polite.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Country Inn & Suites By Carlson, Phoenix Airport South, responded to this review, August 21, 2013
Feedback from our guests is very valuable as it helps us to improve our service and operations. We want to be the first hotel people think of when planning a trip. We take pride in the experience we provide for our guests and strive to be the friendliest & cleanest.

Again, thank you for sharing your thoughts with us. We look forward to having you stay with us again at the Hampton Inn and Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, United States
1 review
5 of 5 stars Reviewed August 7, 2013

I stayed here the night before catching an early flight out of Phoenix. The costumer service was fabulous. The room was clean and very comfortable. I was able to park my car for the duration of my trip and utilize the hotels shuttle service. This also saved the expense of airport parking. Upon return, the shuttle arrived within 10 minutes of calling them. Staff was friendly, helpful and caring.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Country Inn & Suites By Carlson, Phoenix Airport South, responded to this review, August 21, 2013
Feedback from our guests is very valuable as it helps us to improve our service and operations. We want to be the first hotel people think of when planning a trip. We take pride in the experience we provide for our guests and strive to be the friendliest & cleanest.

Again, thank you for sharing your thoughts with us. We look forward to having you stay with us again at the Hampton Inn and Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
3 of 5 stars Reviewed August 5, 2013

I was disappointed in the age of the building, condition of furnishings, room layout and room cleanliness. I guess this is because I have stayed in much newer Hampton Inns in the past. The breakfast, however was up to par. The service was as well.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, Manager at Country Inn & Suites By Carlson, Phoenix Airport South, responded to this review, August 30, 2013
Feedback from our guests is very valuable as it helps us to improve our service and operations. We want to be the first hotel people think of when planning a trip. We take pride in the experience we provide for our guests and strive to be the friendliest & cleanest.

Again, thank you for sharing your thoughts with us. We look forward to having you stay with us again at the Hampton Inn and Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 30, 2013

Clearly this hotel needs renovation. It brings down the Hampton brand and is not at all what I expect when I book Hampton. The hotel lobby has the feel of an all night bus station. The hallways feel like a troop of elephants barged through. The rooms are so strange in design that I wondered which second rate architext put the place together.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Country Inn & Suites By Carlson, Phoenix Airport South, responded to this review, August 21, 2013
Thank you for your comments with regards to hotel needing a renovation. We are please to say that we have started our full renovation and do hope that you give us another chance in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Phoenix Airport South

Address: 4234 South 48th Street, Phoenix, AZ 85040 (Formerly Hampton Inn & Suites Phoenix Airport South)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Phoenix
#43 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Phoenix Airport South 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Country Inn & Suites® hotel in Phoenix-Airport South is the perfect choice for hotel reservations near the Sky Harbor Phoenix International Airport. Our Make it Hampton® hotel is just minutes from the PHX Airport just off Interstate-10 and 6 miles from Downtown Phoenix. Our Country Inn & Suites® hotel in Phoenix-Airport South is near everything you want to visit while in the Phoenix area surrounding the PHX Airport. Of course the educational institute of Arizona State University (ASU) is easily reached from our hotel. Shopping is plentiful in Phoenix and Tempe with Arizona Mills Mall and Tempe Marketplace amongst the nearby choices. Other nearby attractions and points of interest around our Phoenix hotel are: Chase Field (Downtown) The Phoenix Art Museum (Downtown) Old Town Scottsdale University of Phoenix Big Surf Waterpark (Tempe) Nearby companies located in the area include the Cotton Center Business Park, Honeywell, ACS, Motorola, Emerson, TDK, PPG, Desert Willow Center, Swift Aviation, Pepsi, Coca Cola, 3M and more. For the golfing enthusiasts there are several public and private courses in the nearby area. ... more   less 
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Also Known As:
Hampton Inn & Suites Phoenix Airport South Hotel Phoenix
Hampton Inn And Suites Phoenix Airport South
Hampton Inn Phoenix
Phoenix Hampton Inn

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