Our group met here in mid-October 2013. This property is just a few minutes from Sky Harbor, and is very close to the convention center. Several members of our group took rapid transit from the airport and really enjoyed it. The property is quite sizable, but the atmosphere and friendliness of the staff make the place seem more intimate. The rooms are very nice, and there are plenty of places to meet for coffee or drinks on-site.
Most of the front desk staff is very friendly, but could use a little more training--many of us did not know that we had to use our keys to ride the elevators above a certain level. The bell staff was terrific.
My room was spacious, clean, and relaxing--until the last day of my stay, when I came home in the afternoon and could hear my next-door neighbor's conference call loud and clear. Fortunately, it was quiet that night, or I would have requested a room change.
The catering at our meals was very good, and the catering staff could not have been nicer or more professional.