Had high expectations for my stay at the Ritz Carlton. Everything about the hotel and the experience went fine. But, frankly, for a Ritz Carlton, it should be more than fine. No expectations were exceeded and I would be hard pressed to distinguish the amenities here from a decent Sheraton or Marriott. The staff was all extremely friendly and professional. The room was well appointed and the bed very comfortable. Some areas of disappointment:
* Bath towels could be more plush
* No power outlets at desk -- REALLY???
* No newspaper at door in morning
* Fairly loud hallway noise when other room doors close
The experience certainly wasn't anything to be disappointed in, it just wasn't anything that I would say was above and beyond.
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- Also Known As:
- The Ritz-Carlton Phoenix Hotel Phoenix
- Phoenix Ritz Carlton
- Ritz Phoenix
- Ritz-Carlton Phoenix