Property is beautiful and rooms are top notch. The villa suites had very nice size and amenities - the kitchen could use dish towels and soap ( and soup bowls) but otherwise were pretty handy. The location was good for access to the I10 and attraction but you need a car. The water park looked nice but was closed while we were there. We had a cockroach in the dresser however - pretty big one actually. Hmmmm.
Staff were great . The "residents" of the resort could use an attitude adjustment about the other paying guests however. If it wasn't for us vacationers their fees would rise. Rude and obnoxious is not a good approach when non regulars use the facilities with every right of access as them. Pay attention folks! Property management better call a huddle real soon.
Did I mention the cockroach in my clothes...? Eeeew!
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- Also Known As:
- Arizona Grand Hotel Phoenix
- Pointe South Mountain Resort
- Pointe South Resort
- Arizona Grand Phoenix
- Arizona Grand Resort