I am still wondering if this place is a hotel or a halfway house for the down and out. I saw very few people who looked like they were on vacation. There were some pretty unsavory looking characters in the mix, including some people who leered at us in a menacing way. We witnessed a medical emergency involving a handicapped man who was clearly drunk.There were a lot of people hanging around in the parking lot or by the pool area smoking. It also looked as though guests were letting in people who were not actually clients of the hotel, as the door was left open as is if for non-guests to enter. On my last sleepless night there I heard the door opening and closing all night long. We woke at 5 AM to start packing our car and found a group of men smoking in the parking lot. We couldn't tell if they were guests or not.
The staff were pretty much useless and tried to get away with the minimum amount of customer service. I saw staff standing around smoking right outside the doors. I also wondered if staff members are involved with some of the unsavory characters who stay there, allowing them to let strangers in the door.
I concur with all of the negative reviews about that place and wish I had read them before we arrived. I feel we survived our stay at that place.
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- Also Known As:
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- Phoenix Extended Stay
- Extended Stay Phoenix