I'm not normally a Nancy Nattering Nabob of Negativity, but one night in this hotel and my throat is still sore, as is my back! To be fair, I knew I was registering for a smoking room, as it was the only one available for the time I needed. I figured it would at least be cleaned up and not smell like an overflowing ashtray. WRONG! The minute we walked in, we should have run away, the smell was overpowering, permeating the bedding, carpeting, drapes, everything. The towels are as thin as paper towels, the bathroom tiles were cool design, but cracked. Front desk staff was friendly, and it is pet friendly, our dog was welcome for an extra $27. The "free breakfast" is a joke, a few muffins, some granola bars, and barely enough hot water for tea. Spend a little more, and get a whole lot better accomodations than this. Location is good, saving grace is the cute and yummy 5 & Diner across the street. Will not be going back, at all! I've been to extended stay hotels in other areas and they were much nicer, more updated, better quality bedding and towels, so it's just this one that needs some TLC!
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- Also Known As:
- Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
- Phoenix Extended Stay
- Extended Stay Phoenix