I am basing this review on the quality of care received during a wedding reception. My nephew had his reception at the Biltmore and it was beautiful! The hors d'oeurves were served in the middle atrium in a very comfortable setting. The staff had drinks ready and were constantly doing rounds with meatballs and chicken-sticks! The reception was in the Grand Ballroom. Again the staff was right on the ball, making sure water glasses were filled, the open bar was stocked and desert was served on time! The staff was very friendly and the foold was delicious!