I am currently staying at the Embassy Suites -Phoenix Biltmore. The hotel is better than anticipated. The rooms are very large - much larger than most Embassy Suites. The atrium is lovely with a stream and goldfish.

The morning breakfast is fresh and quick and the evening reception is nice as well.

The rooms have been recently updated; however, the meeting rooms could use some updating.

My only complaint involves the parking. Returning to the hotel on my first day, the parking lot was full with the exception of many spots reserved for the valet. Now, there is no need to use a valet since the spots are so close, but unless I wanted to park around the back of the hotel by the dumpster, I had to use the valet. so I will have $6 per day added to my bill to walk just a few less feet than I would have had I been able to self-park AND I had to seek out a valet to park my car.

I would stay here again since it is a great location and a reasonable price during high season.

This hotel is a great find in a lot a ways --- it has recently been renovated, so the rooms feel updated and modern. The location, while basically in the parking lot of a mall, is still good -- there is plenty to do around the neighborhood, and you're close to a lot of what's great about phoenix.

The breakfast, as others have written, is great -- the kids loved all of it,, and there is enough variety to keep everyone interested for a few days.

The pool is fine, but nothing spectacular -- the kids, of course, will love it.

The staff is good, but I do feel like they seem often a little almost casual about their responsibilities. Bellman rarely was there to meet arriving guests, no real advice about local establishments, etc. However, these are minor complaints -- everything was there for the asking, and everyone had a great attitude.
I'm not at all down on this place, and would love to stay there again -- I totally recommend it to anyone coming to the area.

This is the perfect little place to stay in the Phoenix/{Scottsdale 10min away} We visit our grandchildren who live in Scottsdale. We got so tired of paying the big bucks at The Phoenician, The Sanctuary, and The Biltmore. We gave Embassy suites a try. Our room was very spacious, as they are all suites, living room, and bedroom and bathroom. Our grandchildren staying with us one night, had the fold out couch and large Tv to themselves, while my husband and I had privacy in our bedroom. In the morning we had breakfast, a buffet that the hotel offers with there room rate. eggs made to order, great pancakes, and french toast, along with fresh fruit, and juice and coffee. Although it was rainy, we did not experience the pool area. At night we walked over to the Biltmore shopping plaza which is located within 50 steps of the hotel. Four or five restaurants, along with great shopping Ralph Lauren, and Saks. Accross the street is a AMC movie theatre along with the chain restaurant Houstons which we love also. Great location, and a great place to stay for a quick visit. Decor needs a little lift, but didnt bother us.

I came to Phoenix to walk in the PF Chang's Rock and Roll Half Marathon with three friends. We had two rooms on the 4th floor. Even though we got the hotel through Priceline, the front desk clerk was accomodating and gave us rooms with 2 beds. The rooms were clean and updated. If you have never stayed in an embassy suites, you will love the extra space in the 'living' area. If you have stayed in one, I would say that this is well kept up. In fact, while we were there, they switched out the old tv's to flat screens. The new tv's didn't fully work - the remote didn't control the volume and they took a while to warm up. When we asked the desk clerk about them, she said they put the televisions in before they were able to get the software installed. I'm confident that will be fixed soon. Complimentary Breakfast was great - omelets with several choices of ingredients... (try spinach, ham and cheese!), fresh melon, grapefruit, oranges, french bread, bacon, hashbrowns, lots of breads, bananas...you get the picture. YUM. All in all I would stay there again. Parking was convenient. If I have to be critical to be well rounded I would say the workout room was lacking...one of the treadmills had a big rip in it. Additionally, stair access within the hotel was not convenient (never did figure out where the stairs were) so we had to take elevators.