Only place to stay in Phoenix. It is clear they are focused on improving their customer service. The system is the same but more efficient, they clearly listen to the feedback cards; happy hours appetizers were more appealing. Thanks to Luis for the late-night check-in and the security woman who guarded my bag while I switched rooms, Victoria for her day time cheeriness and especially Sweet, who I meet on my first visit years ago. And a special thanks to the breakfast ladies, who remember my order even though I haven't been there for months! The staff is amazing and consistent.
Every time I stay, I wish I had just one more day.
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- Also Known As:
- Embassy Suites Phoenix
- Phoenix Embassy Suites