Our trip to Arizona was primarily to visit the Grand Canyon but as we arrived in Phoenix, we took the opportunity to meet up with family and friends.
The Hampton Inn was nearest to them and was recommended.
It lived up to all our expectations, so much so that after we left for the Grand Canyon, we decided that we would return to the Hampton Inn and stay for some more days before our flights back home.
The beds and pillows are fantastic and this must be the #1 priority of a hotel. If they don't get that right, then it matters not that they have a heated pool, a fitness room or a hot breakfast. If you don't sleep well, nothing else matters.
The staff were extremely efficient and nothing was too much trouble. We particularly commend Benjamin, Johanna, Nicki and Kenny who all showed a professional attitude to their work and to their guests.
After the very casual attitude experienced by airline staff when making phone calls, the Hampton Inn staff were marvellous.
Thank you all for two great stays.

Matthews family, Stockholm, Sweden