While this hotel had some fairly good amenities (clean and spacious room), we encountered a number of problems: no wi-fi connection, mediocre breakfast, and most importantly, a bizarre incident over a luggage cart. Concerning the latter, my husband and I, who are seniors, had a large amount of luggage which necessitated the use of the luggage cart. In the morning we were told by the desk clerk that the sole luggage cart was in use. Upon further investigation, we learned that another guest had loaded her luggage on the cart 2 hous earlier and was holding it in her room while waiting for her ride. The desk clerk, after talking to the guest, was unable to resolve the issue. Consequently my husband was compelled to make 7 trips to the car with our baggage. An easy solution? Strongly and politely request the guest to unload her belongings with the desk clerk or have a second cart available.
- Also Known As:
- Best Western Parker
- Parker Best Western
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