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“Christmas at the Inn” 5 of 5 stars
Review of JW Marriott Camelback Inn Scottsdale Resort & Spa

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JW Marriott Camelback Inn Scottsdale Resort & Spa
4.5 of 5 Resort   |   5402 E Lincoln Dr., Paradise Valley, AZ 85253   |  
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Ranked #2 of 4 Hotels in Paradise Valley
Certificate of Excellence 2014
Katy, Texas
Top Contributor
59 reviews 59 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
“Christmas at the Inn”
5 of 5 stars Reviewed January 17, 2013

Spent the Christmas holidays (2012) at the Inn. It was the best hotel - holiday experience yet. Loved the fire pits in the evening under the stars! Room was great! Loved the decor ... and the grounds. The restaurants on site were excellent as well. Will definitely return ... soon.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,328 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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Parker, Colorado
Top Contributor
138 reviews 138 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 12, 2013

my company recently held a very successful sales meeting at this hotel. Everything went flawlessly. The food was excellent and the service was fantastic. We had guests from all across the US, Canada and Mexico. all were very impressed by the event. The grounds were beautiful as well. I will want to stay again with my family.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 12, 2013

Very nice, large resort; beautifully maintained. Unique check-in procedure. Good service and very clean. We had a great local promotional rate. If you like big well manicured resorts this one is for you.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
71 reviews 71 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 11, 2013

This is a beautiful property to be sure but it is very large, somewhat expensive and probably not for everybody. The pool areas, golf, outdoor patios and grounds are to die for. The food is excellent but quite expensive. I tend to prefer slightly smaller properties but this place really does have everything you want in a top notch desert resort.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Maryland
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 10, 2013

I have been putting this review off for a couple of months because I was not quite sure how to express my dissatisfaction with a property that I once considered a top of the line resort. While I am sure that others, even during my stay, had a great experience I was less than impressed. The front desk staff was either new or poorly trained and unsure of operational procedures. Our casita was, at one time, awesome - today...not so much. Others have commented on the need for upgrades and I agree. Attention to detail was lacking everywhere except for the poolside service. These servers were quick and efficient. The service at Rita's was slow and, well just not at the level you would expect for a resort property. I heard complaints from other guests as well. An incident with a server that appeared "under the influence" during dinner with invited guests from the area left us bewildered. This was reported the next morning to the front desk and we were assured that the manager would wish to speak with us - never called. Just one more detail not dealt followed up with. As a Marriott Rewards member I was saddened to see the decline in this resort. I attend a conference there annually but will stay at another resort next year.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Houston, Texas
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 9, 2013 via mobile

The location is great and the staff is very friendly. The place looks a little worn and needs some updating but it is very clean. The landscaping is beautiful and the restaurant Rita was good. The spa area is nice but they were updating the women's area so I was not able to use the sauna or whirlpool. I would go back because of the friendly staff and privacy of the casitas.

Stayed December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 6, 2013

Wow, what an experence. We went for New Years get away and loved it. (Already booked to go back next year) Staff, people, service and location is great. No need to leave. Spa is fabulous. And for the level of services the cost was unexpectedly great. This could be the start of yearly adventure.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Camelback Inn Scottsdale Resort & Spa

Address: 5402 E Lincoln Dr., Paradise Valley, AZ 85253
Location: United States > Arizona > Central Arizona > Paradise Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Paradise Valley
#1 Family Hotel in Paradise Valley
#2 Luxury Hotel in Paradise Valley
#3 Business Hotel in Paradise Valley
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Camelback Inn Scottsdale Resort & Spa 4.5*
Number of rooms: 453
Official Description (provided by the hotel):
Unrivaled among Scottsdale resorts, JW Marriott Camelback Inn Resort & Spa remains faithful to its storied history while boldly embracing the future. Located on a breathtaking 125-acre campus beneath Mummy Mountain, this stunning luxury resort features a hacienda style entry, casita guest rooms and impressive amenities that leave guests with the thought of "In all the world, only one..." In addition to 24-hour room service guests can indulge in the fresh restaurant offerings including Rita's Kitchen, R Bar, featuring live music and inviting fire pits, or the famed BLT Steak. Golfers will enjoy 36-holes of championship golf at Camelback Golf Club or instruction from the Advantage Golf School. Spa-goers can unwind at award-winning Camelback Spa with a signature spa treatment, or poolside beneath a cabana while overlooking Camelback Mountain. When you are ready to discover the local area, allow the professional concierges to compliment your interests with the perfect activity or attraction. It's easy to understand why families, business luminaries and leaders alike return to Camelback Inn year after year. ... more   less 
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Also Known As:
Jw Marriott Camelback Inn Scottsdale Hotel Paradise Valley
Jw Marriott Camelback Inn Scottsdale Resort And Spa
Jw Marriott Scottsdale
Camelback Hotel Jw Marriott
Marriott Scottsdale
Scottsdale Marriott

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