We stayed at the Montelucia April 15 - 19. We found a great rate via Hotwire that made it very attractive to try this resort which is in the town of Paradise Valley, a small municipality near Scottsdale. Upon driving up to the entrance we were promptly assisted by valets and a bellman who helped with our bags and parking options. The bellman offered cold bottles of water promptly which was a thoughtful touch. Check in was pretty quick and problem free.
We were assigned room 1201, a corner room in Building 12 near the back of the property. However next time I would avoid this room because on the third night we had trouble sleeping due to a noisy air conditioner unit placed right next to the room that controls the A/C for several rooms. The noise was a dull rumble which sounded like a power generator or a lawnmower and unfortunately they could not do anything about it. To be fair, they did offer us to move rooms but we declined since we only had a 4 night stay.
--Separate adults only pool called Oasis
--Prompt and attentive service at pool and restaurant
--Best white bean hummus ever at the Mbar! Must try it!
--Called us upon check in to see if room was satisfactory
--Nicely appointed, clean, and beautifully designed property
--Housekeeping service was thoughtful and they paid attention to our consumption of coffee, ice etc
--Spa is enormous and very well laid out. I had a facial and was able to enjoy a sauna, steam room, hot tub, and a beautiful relaxation lounge in addition to a terrace overlooking Camelback Mountain. For $79 USD (plus 20 per cent gratuity) I thought this was very reasonable considering all the extra amenities for spa guests.
--Though it's now widespread in the industry, the $25 resort fee is annoying. A newspaper delivery is supposed to be included in the fee upon request, and even though we asked for a daily paper on arrival, we had to call again for it as it did not arrive
--Self parking is $10. Again, this is commonplace in higher end resorts but you would think that when you are already paying $25 for a resort fee, and choosing to park one's own car, they can throw in parking as well
--Room key cards were problematic. I had to request replacement keys twice as they did not work. When you factor in that reception is a long ways away from some of the buildings where the guest rooms are, and I didn't see courtesy phones around the property, this made for a delay to walk to and from reception to get replacement keys. If I had had small kids with me, or if I had difficulty walking, this would have been a little annoying.
--Again, the noisy AC unit was disappointing.
I would have given this resort 4.5 green circles if I could but can't give it 5 as this would mean in my opinion that the experience was totally flawless. It was pretty close, though, and they do a very good job here at this hotel.
Overall, if I was looking again for a relaxing vacation to lounge by a beautiful pool, and spend more time at a resort rather than sightseeing in Scottsdale/Phoenix, I would come here again. You really need to spend time here to make the resort fee worthwhile.