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Sinalei Reef Resort: Traveler Reviews

4.0 of 5
Siumu, Apia, Upolu, Samoa
Hotel amenities
Ranked #4 of 28 hotels in Apia
4.5 of 5 stars 201 Reviews
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201 reviews from our community

What travelers say about this hotel
  • Ocean views(10)
  • Pool area(6)
  • Garden fale(4)
  • Local village(3)
  • Staff were friendly(3)
  • Beach front(3)
  • Meal plan(3)
  • New spa(3)
  • Very good(3)
Traveler rating
    134
    38
    10
    6
    13
Only show reviews for Family (19) | Couples (123) | Business (2)
Date Rating
PerfectWedding_2011
Wellington, New Zealand
1 review
1 helpful vote
“The perfect marriage venue!”
5 of 5 stars Reviewed September 9, 2011
1
person found this review helpful

We recently stayed at Sinalei Resort in Apia for 5 days. We got married a few days into the stay. I could not reccomend this place high enough. We absolutely loved every minute we spent here and wouldn't change anything about our stay. The grounds and rooms are gorgeous, the resort is stunning and the customer service was the best I've ever recieved. The staff really made the resort that extra bit special.

We got married on the beach. Everything was organised by Sinalei and they made sure to meet all our requirements, wishes and more. The wedding went without a hitch and for both my husband and I it was perfect. From the small details to the big nothing was too much trouble for the wonderful staff. If you are looking for an intimate, romantic place to get married I couldn't reccomend Sinalei any higher!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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pauliak1
Auckland, New Zealand
1 review
4 helpful votes
“Really disappointed! They are far away from what they are trying to be!”
1 of 5 stars Reviewed September 7, 2011
4
people found this review helpful

We have travelled to Samoa after seeing the amazing photo of To Sua Ocean Trench in a magazine and after searching few websites and looking through travel magazines decided to stay in two of the best resorts on the Island Sinalei and Coconuts.
We have previously travelled all around Fiji and Tonga and have something to compare with so I am speaking from experience.
We were overly disappointed with Sinalei as its proven to be bad in so many aspects. 1. The service is horrible, probably the worst I have seen in my life! In restaurant we spent an hour waiting for a waiter to bring us menus and we had to get their attention a number of times to then make the order. During breakfast couple next to us never got their breakfast. Most of the time they get the order wrong and you better check what they put on the bill at the end as every time there was something extra or wrong on our bill. 2. The food is very ok for the price they are charging. 3. The cocktails are horrible, even myself would probably make a better one. There was not a single cocktail on the menu with tropical fruits as you would expect in a tropical place, found that very weird. 4. they charge ridiculous amount of money for airport transfers, when they are charging so much for accommodation the least they could do is do transfers for free as other resorts do. 5. The rooms are nice but very modern and simple, there is no wow factor.
I can just imagine how much this disappointment someone may have if they choose this place for their honeymoon.

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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BlondeBunny
Auckland Central, New Zealand
Senior Contributor
46 reviews
31 helpful votes
“Beautiful and private, as relaxing as it gets”
4 of 5 stars Reviewed August 29, 2011
2
people found this review helpful

I was lucky to be transferred from Coconuts resort, to Sinalei, when the Coconuts resort stuffed up my booking and were booked out on the dates I was arriving. I have to say I am so happy that this happened! This resort was better than Coconuts. I would start by saying this place is quite small, no TV in the room either and everything, including the bar, closes very early, so if you are looking to party, this is not for you. I was there to relax, so it was perfect. A perfect garden setting, with a nice little beach on one side. I was staying in the house on the beach and it was lovely to wake up to waves crashing on the beach right outside. The view from the veranda was spectacular, the sunsets - very memorable. Drinks and food at the restaurant on the water were good, though I must admit the menu is quite limited, I think I tried everything there was to try in the time I spend here. The beach is very shallow, and the corals are mostly destroyed, by the tsunami. It was still fun snorkelling around the little lagoon. For something more interesting, go on a day tour that can be organized at the little shop. The boat takes you to a secluded spot where you get to snorkel for a couple of hours, perfect! Just wish they had some scuba diving equipment! I really wanted to go for a dive, but none are available on this side of the island. The resort is in a great condition, the rooms, though quite basic, have everything you need and are of decent size. It was great staying right next to the water, so I would highly recommend it, with the big veranda, I spent every evening enjoying the warm weather outside the room. I tried the massage while I was there, it was pretty good, not the best I've had, but worth a try for sure. All in all 4 out of 5. The major disappointment was the fact that everything closes so early and that there is nothing else to do but chill out. One of the waiters at the resort offered to take me on a tour of the island, which I did, this was cheaper than organizing a tour through an agent. It was brilliant and very enjoyable. I went over to Coconuts on Saturday, for a free "traditional lunch", they have a nice group of Samoan men showing you how to husk coconut and cook with it, you participate in "plate making" and listen to traditional songs, it was great! Also visited Coconuts for a fia fia night, it was great and worth a visit, since the other resort is only a stroll away. Overall, a great place to stay, recommend it, if you know how to keep yourself entertained!!

Room Tip: Walk over to Coconuts for a fia fia night as well as the coconut collecting and an umu demonstration for lunch on Saturday - free.
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  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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skwyatt
Adelaide, Australia
Reviewer
4 reviews
18 helpful votes
“Blissful paradise”
5 of 5 stars Reviewed August 23, 2011
2
people found this review helpful

This hotel was simply stunning. Not one of your big end fancy hotels with all the trimmings, but boutique and intimate. It was by far one of the most wonderful palces we have ever stayed. The staff were incredibly friendly and helpful but not hovering around you. You really felt as if you were in a remote paradise. The grounds are gorgeous, the beach is beautiful, and the pool - fantastic. Teh roomw as lovely and very big. And we loved the outdoor shower - in the morning looking up and seeing the beautiful sunshine and the trees. bliss.

Before coming we were tossing up between Sinalei and Coconuts (which is just up the road). After arriving, we were so very thankful we chose Sinalei. We went for a walk to inspect Coconuts, and the difference in appeal and feel was amazing. Considering they charge about the same Coconuts felt very budget and just not classy. Sinalei is all class.

We were going to have dinner at Coconuts, but after looking at the menu and having the staff treat us as if we were intruding a) on the property and b) on their time, we headed back to Sinalei. Sinalei's menu was much better and to be honest you coudlnt beat their location on the deck over the water.

We had a massage while we were there as well, and the little huts over the cliff edge were very relaxing. You felt as if you were a world away - oh hang on - we were! They really have done an incredible job of rebuilding this place. it truly is beautiful.

Samoa in general was very very pretty. The peoepl are so friendly and relaxed, it makes a nice change from other palces where you feel they are always trying to sell you something. Samoans will come up and say hello and ask where you are from and chat to you,then wish youa godo holiday and go on their way. Never once were were hassled, it was all just freindly talk. They really were such a wonderful people. If only people were so friendly everywhere.

Samoa and Sinalei - def worth a visit. We hope to be back one day.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buster745
Matakana, New Zealand
1 review
2 helpful votes
“Magic little spot”
4 of 5 stars Reviewed August 21, 2011
2
people found this review helpful

I've just returned home from Sinalei and am already figuring out how to be there again next year. It took me a few days to work out I've taken a step back in time and this is a real live oasis. This is different less commercialised and seemingly more intimate than other pacific islands I've travelled to.The staff and management are very attentive, polite, modest and agreeable. My wife and I had one of the rooms set back from the beach which suited us perfectly, the decor was simple but perfectly suited. The room was cleaned every day, the shower was a novelty. Inside but outside but once again perfectly suited to the whole feeling and paradise type atmoshere the Sinalei exudes. It was nice to stroll through the beautifully kept gardens on our way to the beach or the pool but mostly the bar. The view of the coral reef and the beaches were picture perfect and what we went to enjoy. The fishing was awesome and the skipper typified the lovely nature of the local residents working in the resort.;The menu is quite good for a 4 star resort with fruit and fish the star attractions. Mostly we enjoyed our meals and ate breakfast, lunch and dinner everyday except once. My only gripe would be the hot food needed reheating on occasions.
The traditional Samoan firedance is a 'must see' and the highlight of the Fia Fia night held weekly. We visited Apia one day and that was enough. It was something we had to do but it was hot, busy and made us want to be back at Sinalei.
The shuttle transfers arranged by the resort are incredibly good and reliable, no worries there at all.

Room Tip: Personal preference really we were in Fale14 and had a better veiw of the coral reef than some on the beach front.
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  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sinalei Reef Resort Also Known As

  • Sinalei Reef Hotel
  • Sinalei Reef Apia
Address: Siumu, Apia, Upolu, Samoa

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