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“Wonderfull Hotel” 5 of 5 stars
Review of Insel Fehmarn Hotel

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Insel Fehmarn Hotel
3.0 of 5 Hotel   |   Cross Island Road, Apia, Upolu, Samoa   |  
Hotel amenities
Ranked #12 of 30 hotels in Apia
Bay of Plenty
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Wonderfull Hotel”
5 of 5 stars Reviewed October 18, 2011

Stayed at this hotel twice over a 2yr. period and cant fault it. The rooms were excellent. The pool divine, the food excellent , and the staff were outstanding. I would highly recommend this hotel to anyone going to Apia. All cooking facilities, handy to town, and the hotel van runs regularly. This hotel has everything a traveller needs plus it is in a good price range. Try it.

Room Tip: Garden view, all the rooms are excellent
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 people have reviewed this hotel

Traveler rating
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    30
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Brisbane, Queensland, Australia
1 review
4 of 5 stars Reviewed October 16, 2011

Hotel staff were very friendly and eager to help. It's a shame the employees are not paid what they deserve. Our family holiday was long awaited and we were not disappointed at all with Insel Fehmarn. A few things needed reminding but overall we had a wonderful trip. My children rated the cheese burger at Insel Fehmarn among the best...in flavour and it's size, they were not disappointed. Hotel breakfast catered to everyone's needs with hot food, cereal, pancakes & fresh fruit we certainly ate our fill. Thank you to the wonderful staff at Insel Fehmarn with special mention to Christine for seeing to our hotel needs. But also a special mention to Paul for entertaining my son... your staff have made our stay truly memorable. Thank you Insel Fehmarn.

Room Tip: If travelling with children then choose level 2 (superior) or 3 (Executive).
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oamaru
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 30, 2011

This was my second trip to Samoa. I found Insel Fehmarn so much nicer that the Aggie Grey's of my first visit. Rooms were nice, clean and tidy, staff were helpful. When they couldn't accommodate us for their BBQ night they offered us the chance to enjoy the buffet in our room. Later they brought us 2 helpings of ice cream and cake.

Thanks guys it was a great experience.

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2011

We booked at Insel for a week to test it out and we liked it so much that we stayed there for the rest of our trip. I was really impressed from the first day starting with Selau at reservations for checking us in early. There was 6 of us and we had a bit of trouble getting one room in any hotel that could fit us all, but that wasn't a problem with Insel, for only 10SAT a fold away bed a night was perfect for our family. There was still plenty of room. Christine, Tricia and the boys were very friendly. Room was cleaned each day with fresh towels, Susana was one of my favourite house keeper. The staff up in the restaurant were very nice, they often helped out carrying my baby as there was no high chair. We loved it.

Room Tip: rooms were cleaned daily. there was two double beds and 2 fold away beds.
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2011

We spent seven nights at Insel Fehmarn in July 2011, and loved every moment of it. The room was spacious, the kitchenette a bonus, all staff were effieicent, prompt and courteous, but most importantly, VERY friendly. For the whole week we felt there were people at all levels caring for our interests. All services were good and we will certainly return.
~ Tony Reeves, Brisbane

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed July 13, 2011

My friends and I are student nurses from NZ, and we stayed at Insel for 6 nights. We got to know the staff really well, Christine you have an awesome team!! We loved Trish and Poto who were willing to help us out and gave us tips on taxi fares and what to look out for. They looked after us and were very patient when the girls were practising their Samoan on them, which was all the time!!! Our room was always kept clean and reasonable for the price we paid, we had a fan and a A/C which was noisy at times but was cancelled by the fact that outside was really hot, our own kitchen and bathroom which has its own hairdryer (Heaven sent). Our Samoan experience was made extra special by the staff at Insel, thank you once again to Christine, Richard, Hynie, Aaron and the Kitchen staff (we especially enjoyed the pancakes). I will definitely be looking at Insel the next time I come to Samoa.

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 7, 2011

We used the Insel as it was close to a wedding we attended on the same road. Th e staff were fantastic esp Christine who was cool under all situations. The room was fine, a good view although the Air con was a bit noisy.The cleaning staff did a great job.
The Restaurant was the only problem as we found out that coming for breakfast after 7.00 am meant no bacon, eggs and all else was scarce! What was on offer was cold as the bien-maries were not working! The coffee urn was not working either. On several occasions we had to asked for fresh fruit and plates.The dinner menu was very basic with not many options- thank goodness the pizza place Giordanos was in walking distance.

Room Tip: Top /3rd floor better views and beds more comfortable
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  • Stayed June 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Insel Fehmarn Hotel

Address: Cross Island Road, Apia, Upolu, Samoa
Location: Samoa > Upolu > Apia
Amenities:
Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #12 of 30 hotels in Apia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Insel Fehmarn Hotel 3*
Reservation Options:
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Also Known As:
Hotel Insel Fehmarn
Insel Fehmarn Apia
Insel Fehmarn Hotel Samoa/Apia

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