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“Coconuts Heaven” 5 of 5 stars
Review of Coconuts Beach Club

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Coconuts Beach Club
3.5 of 5 Resort   |   South Coast, Maninoa Village | PO Box 3684, Apia, Upolu, Samoa   |  
Hotel amenities
Ranked #10 of 30 hotels in Apia
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Coconuts Heaven”
5 of 5 stars Reviewed December 16, 2012

We stayed at Coconuts last year and it was just fabulous! From the moment we arrived everyone was so helpful. We just loved our beautiful Fale down at the waters edge and the food deal at the restaurant is wonderful value. Tours we went on were personal and very well done and the cultural day most interesting. Cannot wait to be a returning Nut!

Room Tip: Rooms by the beach are lovely and quiet
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-CRM, Manager at Coconuts Beach Club, responded to this review, December 26, 2012
Talofa and thanks so much for your great review of Heaven - Coconuts Beach Club. We also love your photos - thanks for sharing. We too can't wait for you to join our ever-growing community of Returning Nuts - we will see you soon. Fa'afetai!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • German first
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English first
Auckland
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 9, 2012

Coconuts is what you expect a resort to be: it has a swimming pool with a swim up bar and a waterfall, a restraunt with a menu of many choices, and rooms with ensuite bathrooms that included a sunken tub with waterfall. I have been to only one other real resort (Mana Island Beach Resort, Fiji) and Coconuts seemed to be very similar to that one and quite different from the backpacker-style accomodation of my other holidays (for example Litia Sini Beach Resort, Samoa).

I have discovered that the differences between resort-style and backpacker-style holidays are bigger than just the ammenities. Having a restraunt with your own table, menus and waiter means that the sense of community is lost - when you finish dinner you retire to your fale and enjoy the evening with the people you went on holiday with. Having an ensuite bathroom means that you don't have an excuse to say hello and have a conversation while brushing your teeth or shaving. Having the loungers around the pool under a dozen separate little thatched roofs was a great way to enjoy relaxing by the pool but meant that there was little chance to interact with other people without actually getting into the pool.

The resort was great: the staff were very friendly, the food was great, the swimming pool and loungers were lovely. I thought the live local music during dinner was amazing. And the cultural activities were off-the-chart.

While at the resort the staff shared a lot of stories about what it was like to live in Samoa and taught me some of the Samoan language. One day they gave me a ride into Apia so I could see the town and the driver cheerfully played tour guide and pointed out all the things I should go and see, both along the way and in Apia itself. There is a bus that goes to Apia and stops just outside the resort and it is a very good way to experience Samoa the way the people that live there do. I took the bus from Apia back to the resort and I recommend doing that while you are there.

The resort has some ongoing construction to bring it back to where it was before the tsunami: they are making some additions to the decor by the reception and they are building some fales out over the water at the far end of the resort. The renovations are very low key and did not detract at all from the experience. In fact, it was quite fun to watch the guys building the fales out over the water: they had formed a bucket brigade and were pouring the foundations by passing buckets of already mixed concrete from one person to another as if it were a rugby ball - they had turned the entire thing into a big game.

In consideration of the renovations were were given some credit we could spend at the resort during our stay - unfortunately no one told us during our stay and we found out while paying the bill at the end. All week we had toned down the drinks and other extra expenses and we hadn't needed to at all. We did use some of the credit at the gift shop just before we paid which was quite cool.

The booking at the resort included the trip to and from the airport, but we didn't go directly to Coconuts from the airport. We stayed the first five days at Litia Sini Beach Resort and the second five days at Coconuts. The travel agent told us that it would be hard to convince Coconuts to pick us up at Litia Sini instead of the airport even though Litia Sini was much closer. We had her phone and ask and they agreed without hesitation - an example of the friendly staff going out of their way for you.

We bought the meal plan and it included all three meals. It's a very good deal if you will eat all three meals at the restraunt. There are some other restraunts and a small dairy in the village next to the resort and Sinalei Resort is just down the beach so you aren't limited to eating at the resort but because we had boiught the meal plan so we didn't try the other restraunts.

The food at the resort was very good. I spent every meal trying some new Samoan dish while my partner ordred 'regular' food. I didn't try anything that wasn't great. The meal plan included three courses at dinner and I had trouble doing that because I was always quite full after two courses so sometimes I had an appetizer and sometimes I had a desert but I don't think I ever had both in the same meal.

The swimming pool is gecko shaped so there are lots of nooks and crannies with underwater seats along the edges where you can sit with people to chat. It is deeper in the middle than it is at the edges and the tail is very shallow. It has a waterfall and a swim up bar with underwater bar stools. I found the loungers under the little thatched roofs very relaxing and uses them to great advantage while my five year old was in the pool.

The pool isn't the only place to play in the water - it's Samoa so there is always the beach. There isn't a lot of beach right in front of the resort but there is lots of great sand just to either side. The lagoon is very shallow and you could have walked out really far during low tide except for all the coral. Take water shoes to wear while you are in the lagoon.

For me the highlight of the stay was Saturday which is an entire day of cultural activities. They taouht us how to climb a coconut tree to get palm fronds and coconuts. Then they taught us how to husk the coconuts with a sharp stick and open them with a rock so that we could drink the milk, how to get the coconut out of the shell, how to prepare the umu, how to weave coconut fronds into baskets and plates that we used to eat the umu. While the umu was cooking we participated in a cava ceremony. After lunch there was a guided tour of the village and after dinner they preformed an incredible, amazing fire dance - one of the performers was the samoan champian and another (the youngest) was a girl of eleven years. For me that alone was worth the trip.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-CRM, Manager at Coconuts Beach Club, responded to this review, December 26, 2012
Talofa Jerry and thanks so much for your review of Coconuts Beach Club. We are very happy to read that you and your family enjoyed your stay with us, and it sounds like you truly embraced the local, Samoan way. We appreciate your very kind words about our amazing local staff, of whom we are so very proud. We hope to see you again very soon!
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Sydney, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 5, 2012

We loved the location, being by the beach was very peaceful. Service was friendly and prompt...a little on the pricey side for the beachside but otherwise great. We would like to check some other places next time though.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-CRM, Manager at Coconuts Beach Club, responded to this review, December 26, 2012
Talofa and thanks for taking the time to write a short review of your stay with us at Coconuts. It was so nice meeting you, and we appreciate you having visited us for your Samoan holiday. Thanks!
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Wellington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 24, 2012

Had a lovely week in October with best buddy. Friendly, relaxed and private, It was our second trip so we were 'returning nuts'. Weather in October a tad moody but not too windy & the rain seemed to only come at night. Perfect for a books, sunbathing, snorkeling, napping trip away. The cocktails were a little odd at times, and the menu needs a kick up the bum out of the '80s but the people are lovely. They were building over the water chalets when we were there.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-CRM, Manager at Coconuts Beach Club, responded to this review, December 26, 2012
Talofa and thanks for your very nice review of Coconuts Beach Club. We are always so happy to greet our returning guests. It means so much to us when guests choose to return to visit Coconuts year after year. We do hope you have a chance to return again very soon. Thanks!
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Sydney, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 22, 2012

We LOVED Coconuts! Travelled Sept 12 with a 8 & 9 yo boys. We bought a fully inclusive tour via VirginBlue Holidays, food included, 2 bedroom beach front fale & knew our holiday price was in our budget range. Normally, we're more adventurous and travel around every few nights, squeezing into whatever we can afford room wise, but the value of this holiday package allowed us a new type of relaxing resort holiday with separate rooms, which was rather nice! I'm surprised at the comments about limited food options, food at Coconuts was fantastic, so many options I don't know how they offer them all. Lots of fresh food, very little fried food, lovely fresh fish. Deserts were beautiful. The cheaper eatery next door is cheaper for a reason, but it does give travellers 3 food options close by.
The resort is on a safe & relatively shallow beach, our youngest snorkelled about all day very safely, we used the canoes, and we went on trips to deeper water areas for snorkelling. Tours included the sliding rocks, Robert Louis Stevenson's house, Apia, hand fed turtles, we caught the Festival week in Apia with the fire dancing competition - it was great fun alternating relaxing days at the resort with tours. The pool is warm, lots of sun shelters near by so I could read in between swims and remain close to the kids.
Staff and Samoans in general were just lovely, a relaxed and friendly culture. Staff were so friendly and helpful, we don't expect servants when we travel, so their lovely natures and keeness to help suited us perfectly. The beach fale was a treat for us, very roomy for 4 people. It's an "e" shape with the tail of the "e" being a beautiful bathroom with a sunken shower of volcanic rock - I felt very happy there.
Suggestions to travellers? Take your own snorkelling gear, they pack the canoes and snorkels up at 4pm but the weather is suitable for swimming well into the sunset. For women, a few light shift dresses for modesty that dry over night as you have to move on tours in wet bathers from place to place and it's not worth getting dressed again, but I felt uncomfortable in such a demure country to wear bathers anywhere but at the resort.
Talofa to all the staff, especially Albert and Tala who were our main contacts, and the restaurant staff who's names I sadly forget. We hope to see you all again and would love to have a big family catch-up at your resort if I was ever able to organise my siblings!

Room Tip: Loved the beach front fale, the tree house rooms look wonderful for family groups travelling togethe...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-CRM, Manager at Coconuts Beach Club, responded to this review, December 26, 2012
Talofa and thank you for your GREAT review of Coconuts Beach Club. It was so nice meeting you and your family, and we are very happy that you enjoyed your stay with us. Thanks for your very kind words about our accommodation, location, restaurant, and most importantly, our lovely local staff. We also LOVE your photos. Thanks for visiting us, and we hope to see you all again (with your extended family as well!) very soon.
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Sydney, Australia
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 10, 2012

My partner and I were looking for a holiday of complete relaxation to get away from it all and unwind. We found a coconuts on the Internet and it sounded ideal, almost too good to be true. Having spent 8 days there in September, we were completely blown away by how it actually surpassed our extremely high expectations.

First and foremost, the staff were incredible and the level of service was exceptional. Nothing at all was a problem. The staff organised a personal tour of the ocean trench and beaches which was incredible. They ran this tour on the Tuesday, which we missed, so they organised our own personal itinerary and driver to go on the Thursday. They even advertised this tour to other patrons to reduce the cost to us, which was already more than reasonable.The staff organised for a tattooist to come on our last day, this meant my partner could get a tattoo and not have to miss out on the water and the sun during our stay. This was on a Sunday, which we respect and appreciate is a day of rest in Samoan culture, but the staff were only too eager to accommodate this request, or indeed any other requests we made. We had to leave at around 5am to catch our plane and we were impressed to have someone come collect our bags for us in the morning and how once again, there was no problems for the staff to accommodate our transport to the airport at this early time. From the restaurant/bar staff, to the reception staff, to the young guys working on the grounds, to the housekeeping staff, the staff were incredibly friendly and made us feel right at home and ensured we had the perfect holiday.

Now the accommodations. We stayed upstairs in a treehouse room, which was stunning. We chose the treehouse room as we loved the massive balcony and felt this was an additional place to just chill out and unwind. The room was way above expectations. The bath and shower were incredible and the room was spacious enough and very comfortable. The wooden floors made it have a somewhat rustic feel, it is not elite 5 star, but this made us more relaxed and comfortable, not having to worry about getting sand in the room etc. The room was cleaned and fridge stocked everyday as promised. Incredibly, as there was work being done on the overwater fales, we were given a discount ($50 a day from memory) for any inconvenience. We did not have to ask for this, it was done automatically for us when we checked out. We almost laughed at this as the work was being done nowhere near the treehouse and in no way disturbed our stay, but i do feel this is indicative of the commitment Coconuts makes to ensuring the happiness of its visitors.

The pool and lagoon/beach were the perfect place to unwind. The pool bar was open everyday during the designated hours. At one point light rain began to fall and we we the only ones at the pool, but the bar stayed open regardless. We found it very easy to organise to use the snorkel gear and kayaks. At times we had to wait as other customers were using them, but we were in chilled mode so this did not bother us at all, and they did provide a booking service for this gear if you wanted to ensure it was available when you required it. The restaurant was exceptional. We could not believe the choices available. Neither my partner or I eat seafood, but we still found plenty of amazing dishes to eat. We did go onto the meal deal on our second day as the value was fantastic and we realised the convenience of just throwing on a pair of shorts and singlet and strolling down to the restaurant at our leisure was exactly what we would be doing anyways. We had already had breakfast on the day we signed up for the meal deal, but the staff insisted that breakfast be taken off our bill and be covered by the meal deal, which again we found incredible. The view of from the restaurant was amazing and it was so serene eating out on the balcony area looking over the water. The service at the restaurant was fantastic and we were impressed at how generously the free wine and beer (as part of the meal deal) were offered throughout meals.

The cultural day on Saturday is a must do activity. Not only did we immensely enjoy the day, we were particularly impressed with how proud the staff were to show off their culture to visitors. During the dinner show, it was actually incredible to be able to see the young Samoan children outside watching and enjoying the show as well. We loved the fact that it was the actual staff that were showing off their culture, this shows the commitment Coconuts has made to employing local Samoan people who can be great ambassadors for the amazing Samoan culture.

I end this review where is started it. We were looking for somewhere to get away from it all and do nothing but kick back and relax. I loved the line on the coconuts website that they advise you to take off your shoes and watch upon arrival and not put them back on until you leave. Having read a number of questionable reviews, we were apprehensive, but i do feel this is the key to enjoying the coconuts experience. If you are looking for a holiday to embrace this relaxed and carefree atmosphere, coconuts is definitely the place for you. We are already planning our next visit and very much look forward to making this our annual retreat.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRM-CO, Manager at Coconuts Beach Club, responded to this review, December 26, 2012
Talofa Sean and thanks for your Perfect review of Coconuts Beach Club. Reading your review makes all of us so happy, and we are so glad you were able to truly relax and enjoy the unique Coconuts experience. We truly appreciate you taking the time to write such a comprehensive and glowing review of your experiences, and we simply can't wait to see you on your next annual visit to Coconuts. Fa'afetai!
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012 via mobile

My mother and I needed a break away and hit a gold mine with coconuts. Everyone was so friendly and 'real'. If you want a very comfortable stay with a friendly atmosphere and a chance to meet 'real' people then this is the place for you!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRM-CO, Manager at Coconuts Beach Club, responded to this review, December 26, 2012
Talofa Natasha and thanks for your great review of Coconuts Beach Club. It sounds like Coconuts was just what you were seeking! It was so nice meeting you and your mother, and we certainly hope that you have a chance to return to Coconuts and join our ever-growing "Returning Nuts" community. Thanks again!
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Additional Information about Coconuts Beach Club

Address: South Coast, Maninoa Village | PO Box 3684, Apia, Upolu, Samoa
Location: Samoa > Upolu > Apia
Amenities:
Bar / Lounge Beach Free Parking Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Apia
#4 On the Beach Hotel in Apia
#5 Romantic Hotel in Apia
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Coconuts Beach Club 3.5*
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Also Known As:
Coconuts Beach Club Hotel Apia
Coconuts Beach Hotel
Coconuts Beach Resort
Coconuts Beach Club Samoa/Apia

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