We checked in for two nights in mid jan 2013. Our preference was to stay at manase in a beach fale but because of the continuous rain decided to go with jetover. We paid extra to stay in a sea view room.the aircon was not working and when i reported it i was told they were already aware there was a prob with that particular room. So why were we not told this in the first instance? I had to bug them about giving us a discount for the first nite as we paid cash on arrival. The receptionist (a faafafine) has a terrible attitude and should not be in customer services. When we asked for towels ir took 4 hours before we get them. There are no dishes or cutlery in the units so you have to wait around for those too. I found the same receptionist asleep in the lounge/dining area the morning after their karaoke night and the nxt day I had to wake him up at the desk when we were waiting to check out at 9am! The owners attitude isnt much better. He initially would not give us a discount for not getting the airconditioned room we had paid for but reluctantly gave us a pizza valued at 30 tala. Very unprofessional establishment.....do not bother booking here
- Official Description (provided by the hotel):
- Welcome to Jet Over Hotel. We offer a top location in the main town of Salelologa, only 2 min from the Wharf and 5 min from the Airport. Our resort style Hotel provides anything from budget traditional fale type accommodation to luxury Ocean view rooms. This is a perfect choice for both family and business with all the shopping you might need just around the corner. The Jet Over Hotel also offers an ocean view lounge room. Keri's Lounge is where you can meet friends, enjoy TV viewing, or simply relax in the cool ocean breeze. Our Aunty Helen's Restaurant, with our lovely staff, offers great scrumptious cuisine that will suit any palate. And within the restaurant is ANDREW'S BAR that offers a fantastic selection of beverages and drinks to quench your thirst. At the end of day, take a dip in the Hotel Pool, relax and wash the heat of day away. Or enjoy a morning swim as the sun comes over the horizon. For your onward travel, our friendly staff would be more than happy to confirm your bookings or arrange transportation around Savaii. Convenience, Security, Hospitality, Comfort...and the relaxation of Savaii ....What more do you need? ... more less
- Reservation Options:
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- Also Known As:
- Jet Over Hotel Samoa/Salelologa