The hotel grounds and pool are beautiful and suite lovely but hotel was understaffed. Front desk wasn't very helpful. When we arrived no one was there to welcome us of help us with the bags. I asked for a plug adaptador and front desk said they would provide one later that day. When I asked for it again later, it was the waiter from the restaurant who provided me with one (it seemed like front desk wasn't really able to find me one).
Food at the restaurant was good but pricey for Baños. During breakfast and dinner we were the only people at the restaurant. In fact, I suspect we were the only guests at the hotel for the entire stay as we didn't really see anyone else around except for one family at the pool the day we arrived.
But all in all, Samari is a great escape and a choice I did not regret.
- Official Description (provided by the hotel):
- In Quechua Samari means "relax and feel at home".Samari Spa Resort is the result of 8 years of hard work and a vision which took into consideration thousands of details with the final objective of offering guests a destination with a unique style of providing relaxation and well-being.Our vision is to be a new point of reference for Ecuador's luxury hotels, offering high-quality product and services with a high level of attention.We are the first 5 star hotel in central Ecuador and together with our 40 partners we share these 5 values:• Professionalism . Responsibility• Honesty and Transparency . Creativity• TrustHolding true to these five values, we all strive to reach a common goal:To be the best hotel-spa in the countryWelcome to Samari Spa Resort, the new way to enjoy the pleasures of life in Baños de Agua Santa. ... more less
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- Also Known As:
- Samari Hotel Banos