We were only in El Calafate for two days and picked this hotel due to the great reviews and the reasonable price. We were booked in for the mountain view room. We arrived way before check in, but that was no problem. We were promptly checked into our room. I was surprised to see that our room had a partial view of the lake, I was so pleased! They name their rooms after the glaciers and we stayed in Upsala (in my opinion the most spectacular glacier!). The room was nice and cosy and immediately felt at home. The hotel staff were very professional and we were given a quick guide to our room. Complementary water was provided by the hotel as we were advised that the tap water was not drinkable. The hotel has all the facilities you may need. They even book tours to see the glaciers, we had already booked our tour so I cannot comment on their services. The main street is only a ten minute walk away, it is uphill on the way back. If you don't fancy the walk the hotel provided a free shuttle service from 20:00 to 24:00. This was a lovely touch. We however walked despite my fear of dogs! (trust me el calafate has it's fair share of stray dogs!). The breakfast is served from 06:00 to 10:00 which is great as most tours leave at about 07:00, so you can fill up. The hotel also provide a packed lunch service for your trips. The breakfast was wonderful, a great selection. I have a sweet tooth so the home made cakes were a welcome treat!!! My two criticisms are, firstly you had to let the water in the shower run for a fair while for the hot water to come. Secondly, during breakfast I felt "under the microscope" I didn't feel relaxed as the staff are constantly present and watching you. Apart from that I would definitely recommend this hotel.