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“Not bad” 4 of 5 stars
Review of Xelena Deluxe Suites Hotel

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Xelena Deluxe Suites Hotel
4.0 of 5 Hotel   |   Rene Favaloro 3548, El Calafate 9405, Argentina   |  
Hotel amenities
Ranked #28 of 71 Hotels in El Calafate
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Not bad”
4 of 5 stars Reviewed February 19, 2013

The room was comfortable, with a great view of the lake. It's located on the edge of town, which is actually nice---you are the last people to be picked up for the tours, so you are not waiting for the transportation, and you are away from the center of the town, which I found to be a little bit too touristy and commercial.

We got massages at the spa---quite honestly one of the poorest excuses for a massage I've ever had.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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513 reviews from our community

Traveler rating
    254
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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Sarasota
Top Contributor
91 reviews 91 reviews
19 hotel reviews
Reviews in 38 cities Reviews in 38 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 17, 2013

We have had two fabulous meals at the hotel's restaurant. The dishes were very inventive with well balanced ingredients and most of all tasty, well prepared and satisfyingly light. It was a welcome change from the standard issue found in El Calafate and for that matter in Buenos Aires. Congratulation to the chef and the attentive staff.

Room Tip: With the view of Lake Argentina.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 7, 2013

This hotel has some bright spots - amazing view, nice indoor/outdoor pool - BUT it is a long walk from the center of El Calafate, the shuttle operations are not very convenient, and the rooms are dated. Try El Mirador or other hotels in town for a better value.

Room Tip: Absolutely, if you are going to stay here, get a room with a lake view.
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Zurich
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 12, 2013

we spent 3 nights in this hotel, which is not located in the center of el calafate but has a marvellous view of the lago argentino. further, the hotel provides guests with a very convenient shuttle service to town, so being a bit further out wasn't a problem at all.
rooms are nice but I agree with other reviewers that this is not a 5 but rather a 4 star hotel and it has too much of a business style (while something more typical could be nicer)
the hotel has a nice heated pool overlooking the lake and offers good breakfast

Room Tip: ask for a lake view room
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Budapest
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 9, 2013

Bit out of town, but all rooms are with gorgeous view. Nice spa / sauna with view as well. Newly built, place with good taste. Rooms large and clean with heating possibility. Electronic curtains for sleep quality as long daylights in summer might shorten one's sleep. As we requested connecting rooms and there are no such possibility we were provided 2 rooms and the end of the corridor that had an extra door sequestring the two rooms rom the rest of rooms for the family with kids. Breakfast was average. possibility to order 8 type of lunch box for excursension the evening before.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 4, 2013

The hotel is very comfortable and has a very nice heated swimming pool overlooking the lake. The rooms are quite comfortable and the breakfast is generous. With good weather, its location allows for a great 15-20 minute walk by the lake. The service is good, for local standards.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Silver Spring, Maryland
Top Contributor
104 reviews 104 reviews
70 hotel reviews
Reviews in 67 cities Reviews in 67 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed January 2, 2013

The Xelena has very comfortable beds, is very clean, and is decorated in the best of taste. The breakfast is quite good. Our room had a view of the Lake-the sunsets could not be beat! We ate several light meals in the bar, and found it also to be quite good. The only negative is that you can't walk into town, but, they have a shuttle that is very convenient, we had no problem with it at all. We would stay here again.

Room Tip: Definitely get a room with a view of the lake! Floor 4 is at "lobby level" because it is...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xelena Deluxe Suites Hotel

Address: Rene Favaloro 3548, El Calafate 9405, Argentina
Location: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in El Calafate
#8 Luxury Hotel in El Calafate
#13 Family Hotel in El Calafate
#24 Romantic Hotel in El Calafate
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Xelena Deluxe Suites Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
Located just by the store of Lago Argentino in a setting of unparalleled natural beauty some of the most amazing landscapes of Patagonia, is Xelena Deluxe Suites Hotel. Comfort and warmth of this style, a perfect complement to enjoy any time of the year.The excellent cuisine, spa and hospitality each guest is entertained, surprise and delight everyone.Magnificent views of Lago Argentino, framed at the large Windows of its 71 suites, highly equipped where category details can be found in every corner, guarantee our guests a unique rest.From 30 m2 up to 125 m2. King size beds, LCD TV-32, DVD player, minibar, prívate Jacuzzi, exclusive amenities, WI-FI, electronic locks, safes, remote control opening curtains, two telephones per room, hair dryer, bathrobes, heating floor with individual control ... more   less 
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Also Known As:
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia

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