My wife and I just recently stayed here at Alto Calafate. We were very pleased with our room, and the level of service provided by the staff. They went out of their way to accommodate any request we had for them. The food at the restaurant was excellent for breakfast and lunch. The views from this hotel are an amazing. Our room was located on the 2nd floor and we could see Lake Argentino, the Andes, and El Calafate. There were only two things I would have like to have changed. The first is that shuttle does not run to the town until 2:30 PM, and there is not hot tub. There is a beautiful little indoor pool, but we found the water to be cold, even with the jets running. Overall I do not think there is anywhere nicer to stay in this region.