We spent 5 days in February, 2013, at the Hotel Tronador and it was beautiful. Although alot of the staff does not speak English and our Spanish was very basic, with the help of Beatrice, the lovely owner, and our waitress, we were made to feel so welcomed that we did not find this to be a problem.
The hotel itself is located in the Nahuel Huapi National Park which is magnificent. We had a fantastic room with a balcony that looked out to the lake and the mountains. We couldn't have asked for anything better. We would call it a lodge rather than a hotel and it is tucked into a beautiful site on the lake, surrounded by the woods. What more could you ask for.
We took the meal plan there which was very good. It was alittle hard to adjust to eating a big meal at lunch time, but being the good travelers that we are, we got used to it very easily.
Everyday we would hike into the park. The trails were well marked and very beautiful.
Most of the guests were from Argentina and had been there several times. There were families there, but the children were not disruptive so it was not a problem.
We would suggest the best way to reach the hotel is to take a day tour to the Park as the hotel suggests.
If you like secluded and idyllic spots, this is the place to stay.