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“Wonderful Experience at the El Casco” 5 of 5 stars
Review of El Casco Art Hotel

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El Casco Art Hotel
5.0 of 5 Hotel   |   Av. Bustillo Km 11,5 | Bariloche, San Carlos de Bariloche R8409ALN, Argentina   |  
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Hotel amenities
Melbourne, Australia
Top Contributor
108 reviews 108 reviews
45 hotel reviews
Reviews in 49 cities Reviews in 49 cities
68 helpful votes 68 helpful votes
“Wonderful Experience at the El Casco”
5 of 5 stars Reviewed May 8, 2012

We stayed for 3 nights in The El Casco Art Hotel in the Soldi Suite. The suite was spacious with a separate sitting room and balcony and the most marvelous views across the lake. This is a beautiful hotel, full of art works, and one of the best experiences we have ever had in a hotel. The restaurant is wonderful for both lunch and dinner, with an excellent chef producing delicious food. The restaurant staff were just so good, Lourdes and Emmanuel at dinner, and Yolande at breakfast and lunch. Lourdes in particular could not have been more helpful; she is a gem. But all the staff in the hotel was just so good, it really made us feel at home. Always a good sign when we were sad to leave this lovely hotel.

Room Tip: The Soldi Suite is the best
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    175
    35
    4
    2
    4
See reviews for
39
115
4
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, IL
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 13, 2012

A lovely hotel with great views of the lake. The rooms are beautiful with wonderful art-all different in every room Great bathrooms..Service was also excellent. My husband had massage and they have an indoor/outdoor pool. We had an a very well executed dinner in the dining room although the service was a little off. The only downside was the tiny fitness room where one of the two treadmills was broken. A shuttle to town would be nice as well so you did not need to rely on the remissas.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Massachusetts
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 8, 2012 via mobile

Clean, beautifully designed with art for all tastes everywhere. Friendly, warm staff with good English language skills. Grounds are small but pretty and dotted with outdoor sculpture installations. Small pool and compact workout room. We only had breakfast at the hotel which was exactly the same every day and relatively limited. Dining and activities were all a $10-15 cab ride away. As others have noted, the two lane highway is at the front door so not really a bucolic setting. If had to do over again would stay nearer town and walk to meals and attractions.

Stayed April 2012
Was this review helpful? Yes 2
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San Diego
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 5, 2012

We just got back from almost 3 weeks in Argentina and stayed in very nice hotels but our favorite was El Casco. The service, food and staff were excellent. Had 2 great massages by Sandra and would highly recommend her. The location of the hotel is simply amazing with lots of art by Argentinian artist all around. The sculptures scattered throughout the property (inside and out) add so much. We took the all inclusive package and we felt that it was worth it. It is close to 2 local breweries so it was nice to walk a couple of minutes on the main road and do a beer tasting. We did go to town but I would recommend skipping it as it was very touristy.

Room Tip: The suites are nice but I believe they are on the side of the building where the AC compressors are...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Miami
Top Contributor
195 reviews 195 reviews
73 hotel reviews
Reviews in 102 cities Reviews in 102 cities
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed March 16, 2012

We loved everything about this property. In fact it was one of our favorite stays during a three week trip through Argentina. Every place you look is filled with Latin American Art. The rooms are large, bathrooms spacious with all the amenities you could need.
The pool and gym area are beautiful. The restaurant is refined and serves local dishes. Try the tomato salad at dinner. The chef has come up with a fantastic dish. For breakfast you can get smoked local trout and eggs to your liking. Just ask for what you want. The service and assistance you receive at this hotel is world-class. English is easily spoken by most. It is located in the middle of Bariloche and is a short and inexpensive taxi ride to town or Llao Llao (another small more remote city).

Room Tip: Our room had a beautiful view of the lake, mountains and art filled garden.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hertfordshire
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 26, 2012

Nice hotel, overlooking the lake, but we were SO disappointed with the position, right beside the main road that runs along the lake. Constant traffic noise and nowhere to walk. The garden is small. We also had dead flowers in our bedroom. The staff are all charming and helpful. We ate in the restaurant twice and the menu was limited and did not change, although it was delicious. You defintely need to have a hire car here to see the area. Such a shame the road and the noise spoilt it for us.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sierra Madre, California
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 19, 2012

I was part of a small group traveling through Patagonia and Chile. The Casco Arts Hotel was my favorite. I did not want to leave. The outside terraces are beautifully landscaped with fragrant mounds of lavander and plentiful seating areas overlooking the magnificent lake. I never heard any road traffic except when pulling up to the front of the hotel. We took a taxi to the Llao Llao Resort, which is magnificent. I would not stay there after experiencing a somewhat unfriendly staff and an expensive and disappointing dinner.

The dinner at the Casco Arts Hotel was far superior, and the staff was consistently kind, courteous, and eager to please. The rooms facing the lake are a must---ideally with a balcony or terrace. I dream about returning to the Casco Arts Hotel. My fellow travelers enjoyed the spa for excellent massages. Terrific place to relax and use as a base for hiking and kayaking.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Casco Art Hotel

Address: Av. Bustillo Km 11,5 | Bariloche, San Carlos de Bariloche R8409ALN, Argentina
Phone Number:
Location: Argentina > Patagonia > Province of Rio Negro > San Carlos de Bariloche
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in San Carlos de Bariloche
#4 On the Beach Hotel in San Carlos de Bariloche
#5 Spa Hotel in San Carlos de Bariloche
#7 Luxury Hotel in San Carlos de Bariloche
#8 Romantic Hotel in San Carlos de Bariloche
#11 Family Hotel in San Carlos de Bariloche
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — El Casco Art Hotel 5*
Number of rooms: 33
Official Description (provided by the hotel):
Located on the shore of Nahuel Huapi Lake, in one of the most beautiful spots in Patagonia, in the Lake District, and just 15 minutes away from Bariloche city, and from Cerro Catedral ski resort, El Casco Art Hotel blends with the landscape with its stylish architecture, design, and refined tranquility.Intimacy, privacy and personalized service are our main goal, and each of the 33 rooms and suites have original works of art, air-conditioning, state-of-the-art plasma TVs, DVD & sound equipment, WiFi internet connection, Frette sheets (Italy), well appointed amenities, and best of all, direct vistas of the Nahuel Huapi Lake at only 40 metres away, which contributes to make your stay a total delight ... more   less 
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Also Known As:
Hotel El Casco Art

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