We chose this hotel based on the ratings on here and were not disappointed. Service from the moment of enquiry was friendly.
Rooms are comfortable with king size beds and well appointed furniture. We had a good view over the lake and mountains when the snow lifted. I was a little surprised that there were no tea or coffee facilities in the room.
The spa and pool were a great help at the end of a day skiing - even at zero degrees it was nice to be able to swim outside and watch the sunset. It would have been better it staff could have warmed
up the sauna during the day as every time I went to use it, the sauna was off and just took far too long to reach the proper temperature.
Breakfast was okay - I have to admit we struggled with the focus on sweet pastries and would have liked to have seen more yoghurts and cereals, but it was fine and filled us up for skiing.
Location wise, km 5.4 from town was great as we didn't get a good impression of the centre of Bariloche. There are a number of good parillas and other restaurants within walking or short driving distance. It took us 15 minutes to get to Cerro Catedral for some awesome skiing and the Circuito Chico and Llao Llao are just a short drive away, as is the airport.
Whilst there is a hotel restaurant, we found it to be a bit pricey so only ate there on our first night during a snow storm.