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“Avoid this place at any cost” 1 of 5 stars
Review of Casa del Lago Resort

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Casa del Lago Resort
3.0 of 5 Small Hotel   |   Ruta 40(ex 258) km 2020 | Lake Gutierrez, San Carlos de Bariloche 8800, Argentina   |  
Hotel amenities
San Carlos de Bariloche, Argentina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Avoid this place at any cost”
1 of 5 stars Reviewed September 4, 2013

This is an old resort with little maintenance and quite far from everything. The place where it is located is quite beautiful though because of the lake, mountains and vegetation, but that does not overcome the depressing and filthy facilities available. Cleaning is poor. I think the carpet was not vacuumed even once while I stayed, and I don't think they sweep regularly the rooms.Towels were changed every other day. Pans were dirty with leftover from previous guests!!! This was disgusting. Shower temperature and pressure was irregular, tending to be worse during peak hours (18-20 hs). The TV set was tiny and ancient. There was a rundown playground in the garden, with cables everywhere, completely dangerous for children. There is also a separate place to have barbecues ("quincho") that was so messy and dirty I didn't dare to step in. Attention from the receptionist was cold and unhelpful. The only good thing I could say is that the room temperature was warm.
There are tons of better places in Bariloche, so please don't even stop by this place.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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43 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Casa del Lago Resort

Address: Ruta 40(ex 258) km 2020 | Lake Gutierrez, San Carlos de Bariloche 8800, Argentina
Location: Argentina > Patagonia > Province of Rio Negro > San Carlos de Bariloche
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #57 of 111 B&Bs / Inns in San Carlos de Bariloche
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa del Lago Resort 3*
Number of rooms: 36
Official Description (provided by the hotel):
Beautiful Resort in Bariloche with an incredible view of lake Gutierrez. Fully equipped bungalows with kitchenette. Daily maid service. ... more   less 
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