Before this encounter, we traveled through Patagonia for 6 weeks with all good experiences. The staff at this hostel seemed very nice at first, but don't cross them! They moved our rental car in their overcrowded parking lot the night we got in, and in doing so scraped the side. When we mentioned it the next morning, thinking they would at least appologize or share the cost of the repair, they said they had done us a 'favor,' and not only denied doing the damage but called us "problematic", and said we should "Just leave, just go. We don't want people like you here." They also accused us of already having trouble with the rent a car company, which was not true. We later learned that the hostel staff had relayed incorrect information about the size car we wanted.
By contrast, Pablo, and the staff at Seven Lakes Rent a Car company, could not have been nicer and more honest. Theirs is a family owned and operated business, easy walking distance from the hostel, and we would definitely recommend them over using one of the standard Hertz or Avis type companies. Renting a car and driving around this beautiful area is definltyly worthwhile.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.