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“Beautiful location, friendly staff & fantastic view and heated pool.” 4 of 5 stars
Review of Charming - Luxury Lodge & Private Spa

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Charming - Luxury Lodge & Private Spa
4.5 of 5 Hotel   |   Av. Bustillo Km 7,500 | Sobre la costa de Lago Nahuel Huapi, San Carlos de Bariloche 8400, Argentina   |  
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1 review
“Beautiful location, friendly staff & fantastic view and heated pool.”
4 of 5 stars Reviewed April 5, 2013 via mobile

Suggest upgrade to bar facility. You could make a lot more money from cocktails and custom. Beautiful location, friendly staff & fantastic view and heated pool. Thoroughly enjoyed my stay. Was made to feel very welcome.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiziana M, General Manager at Charming - Luxury Lodge & Private Spa, responded to this review, April 15, 2013
Thank you for your kind feedback following your stay with us.
I'm was pleased to read that you found our service to be warm and friendly.
All the best
Tiziana Mongiardini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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681 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Marrakech, Morocco
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 26, 2013

We decided to stay at Charming mainly on the basis of its excellent Tripadvisor reviews and we were not disappointed. Even before we arrived we were very impressed - we were having difficulty finding a rental car which was sufficiently large for 4 of us plus luggage (for a month!), so when we had an e-mail from Charming asking if there was anything they could od to help us, we raised the issue. Whilst they were not able to work miracles, they came up with a car which was (just about) big enough, with an option to have a bigger one if it became available. This was after quite a number of phone calls and e-mails!

When we arrived we were stunned by the position of the hotel (although the drive-way down from the main road is a bit of a shock!) - we were lucky with the weather most of the four days we were there, and the views were absolutely stunning. The rooms are all different and many of them have saunas and/or spas - we were offered an upgrade when we arrived, but did not take it as we were planning to be out a lot of the time.

Then we come to the reception staff who had already impressed us over the car hire issue - they were all brilliant. They advised us on the weather for a planned boat trip into the Andes, the booking of tickets for the trip, advising on restaurants, checking on flight times for the flight at the end of our time there - Argentine airlines seem to regularly change flight times usually by only a few minutes, but occasionally by as much as an hour! Everything was done promptly and with good humour and with generally excellent English - superb.

The food for breakfast and in the restaurant for dinner was also very good - nothing seemed too much trouble.

Room Tip: You really can't go wrong - as far as I am aware all the rooms have phenomenal views.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiziana M, Manager at Charming - Luxury Lodge & Private Spa, responded to this review, April 15, 2013
Dear Guest,
Thank you for taking the time to post a review we greatly appreciate your comments.

It was our pleasure to take care of you and I am delighted that you were well looked after. We pride ourselves on our very high level of service and I am thrilled that you felt your welcome was warm and friendly.
We look forward to welcoming you back soon
Yours sincerely

Tiziana Mongiardini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosh haiin Israel
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 23, 2013 via mobile

What can I say ....?
Great & awesome end to our trip in brazil & Argentina
Although location is little far from city center 10 min drive by bus which is by hotel enterence
All staff was very helpfully & gave us good tips for trips , restaurant and all data we needed

Breakfast was awesome !!!!
And the view the view .... What can I say .
Like a dream !!!
Tx for the hospitality

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiziana M, General Manager at Charming - Luxury Lodge & Private Spa, responded to this review, April 15, 2013
Dear Guest,
Thank you so much for taking the time to post your review. I do hope that we get the chance to meet your expectations once again in the near future and enjoy with us our amazing view.
Kind regards,
Tiziana Mongiardini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vitoria, ES
Top Contributor
111 reviews 111 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed March 16, 2013

The owner thought of every detail to make your stay unforgettable. Our room was the "Cerro Campanariol", overlooking the lake and the snowy peaks of the Andes mountains. There was a jacuzzi in front of a large window overlooking the lake and mountains. Besides this romantic detail, there was a sauna just for us in the room! The restaurant is wonderful. The service is perfect! The view from the restaurant is spectacular, a dream! The architecture of the hotel resembles an English village. The garden is very harmonious, with beautiful flowers. The hotel is on a hillside on the "Playa Bonita", one of the most beautiful places in Bariloche. There is a gate that leads to the lake Nahuel Huapi. We were there in December 2012, celebrating my birthday. I will never forget the warmth and friendliness of Belen, the daughter of the owner Alberto, a man enthusiastic about your wonderful hotel. My husband and I spent unforgettable days there. We will return as soon as possible!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiziana M, General Manager at Charming - Luxury Lodge & Private Spa, responded to this review, April 15, 2013
Thank you so very much for taking the time to leave your great feedback following your stay at Charming Lodge. I was delighted that you and your husband found it to your liking along with our location and the food and beverage facilities we provide. Please do come and see us again soon and I have pass on your comments to Alberto, Belen and my fantastic team.
Kind regards,
Tiziana Mongiardini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 2, 2013

My wife and I recently spent 5 nights at charming(unfortunate name in English), which is probably situated in the most beautiful site for a hotel. Make sure to get a room with a view of the lake and mountains beyond, with a balcony or terrace. The views are simply magnificent, and the location is about 5 miles out of town on the coastal road. Best to have a car to explore the area, and not stay in town, which is a bit tacky. The hotel restaurant is also one of the best in the area, and modestly priced. The menu is limited, but all dishes are nicely prepared, and the breakfasts are spectacular. This is a wonderful place to relax.

Room Tip: Done in the review
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiziana M, General Manager at Charming - Luxury Lodge & Private Spa, responded to this review, April 15, 2013
Dear Guest,
Thank you for taking the time to leave your kind words following you recent stay with us at Charming Lodge. I was happy to read that you had a nice time with us and that we met your expectations throuhout your stay with us.
Please do join us again soon.
Tiziana Mongiardini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 19, 2013

It's taken me a while to write this review, but I see that I might not need to because everyone else is singing praise for Charming. We also had a great experience staying with them. Upon check in, we had a seat in the lovely restaurant with an amazing view of the lake and treated to a glass of wine while they prepped the room and took our bags. The owner then came out and introduced himself and showed us our room, which also had a stunning view of the lake! They put a US flag outside our room, and all the other rooms had the national flags of the guest which I thought was a brilliant touch. There were all kinds of great amenities that you wouldn't even expect like a steam shower and sauna. We had gotten in rather late so we ate at the restaurant the first night was delicious. The manager of the hotel happened to be helping out at the front desk and she went out of her way to give us great restaurant recommendations, help us book activities like a cave hike, and overall was amazing to us during our stay. Don't hesitate on booking this one...just do it and you'll be glad you did.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiziana M, General Manager at Charming - Luxury Lodge & Private Spa, responded to this review, April 24, 2013
Dear Guest,
Thank you very much for taking the time to share details of your stay with us. We’re elated that we went above and beyond to assist you– and are delighted that you enjoyed your experience while staying with us. Alberto, the owner, really enjoys spending time with our guests and so do I. On my behalf, it was very nice to personally assist you. We are all deeply passionate about service and we’re thrilled that you had such a positive experience with us. The welcome drink, the flags are little treats that make a difference after a long journey. We are glad that you liked them!
Looking forward to welcoming you in the future.
Warm regards

Tiziana Mongiardini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 5, 2013 via mobile

We've just got back from Charming Luxury Lodge and we loved it!!! There were six of us (my parents, my husband, our two young boys and myself) so they offered us a cottage instead of the two rooms I had originally booked and it was GREAT!!! My boys were really excited with the attic they were given and the two other rooms were excellent!! The view was amazing and the spa inside the room (which I originally thought we wouldn't use) was awsome!!! The pool, even though small, was very appreciated by the boys!! It was really warm and a great way to end the day when we got back to the hotel in the evening. We had dinner there once and it was very good (but it took a quite a while for the food to arrive)... Breakfast was delicious and the view AMAZING!!!!

Stayed February 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiziana M, General Manager at Charming - Luxury Lodge & Private Spa, responded to this review, February 12, 2013
Dear Guest,
Thank you for your great review and I am delighted that you enjoyed your stay .I am also so glad that we were able to look after you so well. We look forward to welcoming you back soon
Best regards
Tiziana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Charming - Luxury Lodge & Private Spa

Address: Av. Bustillo Km 7,500 | Sobre la costa de Lago Nahuel Huapi, San Carlos de Bariloche 8400, Argentina
Phone Number:
Location: Argentina > Patagonia > Province of Rio Negro > San Carlos de Bariloche
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in San Carlos de Bariloche
#1 Spa Hotel in San Carlos de Bariloche
#1 Luxury Hotel in San Carlos de Bariloche
#1 Romantic Hotel in San Carlos de Bariloche
#2 Ski-In / Ski-Out Hotel in San Carlos de Bariloche
#3 Family Hotel in San Carlos de Bariloche
#4 Business Hotel in San Carlos de Bariloche
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Charming - Luxury Lodge & Private Spa 4.5*
Number of rooms: 21
Official Description (provided by the hotel):
Charming Luxury Lodge & Private Spa, built on the bluff of a cliff, delights with panoramic vistas of Lake Nahuel Huapi and the Andes mountains range. The lodge's wood and stone work is reminiscent of a small alpine village. The large balconies of each residence and suite are suspended over the bluff. Just below, the waves crash upon Playa Bonita and the sides of the cliff. The hotel's interior is just as unique. Total comfort is offered in the Private Spas that form part of each suite. One can choose between a dry sauna, a double jacuzzi with ozonetherapy and an LCD TV, a scottish shower, and a finnish shower with aromacolor therapy. Each of these options are integrated into each suite, allowing the guest total control over his or her relaxation. Charming is a place designed to astonish its guests with its beauty, luxury, tranquility, comfort, unforgettable views, and amiable service. ... more   less 
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Also Known As:
Charming - Luxury Hotel San Carlos De Bariloche
Charming - Luxury Lodge And Spa

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