Stayed here for 6 nights. A bit far from the town, up on a hill, in the middle of residences, 20 minute walk to the main square and really nothing in between. Taxis are cheap so cheap!!!! About AR 6-8 ($1.50-2) to the plaza! well appointed and attentive staff. Front desk is patient and helpful. The Club Lounge has very limited hours...5-7pm for cocktails with limited snacks (limited mini-sandwiches and an array decadent deserts....wait staff for drinks, takes a long time for a glass of wine, but very pleasant with a great view). But charge for all alcoholic drinks!!! And breakfast was slim, and with all the desserts from the night before...who wants a brownie or frosted cupcake for breakfast? Needs improvement here, and such a waste of a great space in such limited time and needing better offerings. The regular breakfast downstairs is a better option, even with the walk. So with the charge for alcoholic drinks and very limited snacks, good for the view or space to hang but not much else.
Issues with wifi, which i will Assume from my experience, seems to be a South American thing....they always present ethernet cables to you and I kept trying to explain my iPad and blackberry don't use ethernet cables. Nevertheless, they are quick to jump to help.
Hotel, on a hill, in a residential area,..all rooms are on one side...looking out to the City. Lovely, except when walking the long distance from one end of the floor to another. Nice pool area: lounge chairs and patio chairs with food and bar outside and outdoor showers..verybmuch enjoyed the pool as did many others. Beware on Wednesdays a happy hour, which means dance music from the pool area until Midnight (and lots if kids enjoying the 2 for 1 specials). As mentioned all rooms face the city AND pool. So if aren't into the music and noise until Midnight, bring heavy duty ear plugs. Selfishly, I can't believe the Lounge only goes until 7pm, but it's fine for bass music to seep through all hotel rooms until Midnight.
Rooms look out to the city and are well appointed: iPod clock radios, plasma tv's, plush towels and comfy bed linen and great bathtubs. Other then Wednesday nights, quiet and a good rest. Suite was weird - 2 adjoining rooms, which the took out the bed in one and replaced with a sofa, very disjointed and didn't feel as comfortable. Service differed daily...sometimes towels refreshed, sometimes got the comp water, sometimes evening turn down service with a chocolate. Funny a bottle of cab from the mini bar is AR 35 (just under $9) which is the same price as having one shirt (AR 33) washed!
Gym is small and limited but fine with great staff, like the rest of the hotel. Had a good message from estella (?)), the spa area looks unused, with the sauna not on and no one ever there.
Altro Tours in the lobby of the hotel to help arrange day tours, Rosa there is very helpful. But really all tour prices are regulated, so everyone charges the same...and they all group the bookings, together so almost no matter who you book with, you get the same tour/service. But having ALTRO in the lobby makes it convenient. And with the tours doing pick ups from every hotel, figure on 30-45 minutes each way for the pick ups. See if you an get Pablo as your guide, and not get Estella. I went to Cachi and Cafayate, the landscape is gorgeous, really a beautiful drive but are long days (about 11 hours from pick up to drop off) and most of that is driving.
If you have the time, get in a couple of hours Spanish lessons from Graciela of Idiomas_salta@hotmail.com. Exceptional, done a block from the plaza and very reasonable rate.
A casino in the hotel as well, but I cant comment on it, as I never stepped foot in it.
Enjoyed the stay for the staff and attention and the room were quite nice but be aware that the hotel is a bit from town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.