Drove 7 miles to get a "Buy One get One Free Reuben". Ordered a Ruben Combo and presented my O'Bill Coupon only to be told that the coupon is only good for a Reuben. Doesn't take a mathematical genius to figure out that a combo costing almost $8.00 will make Arby's more than 2 sandwiches costing $5.59. I tried to explain this to two elderly order takers to no avail and instead of walking out ordered a Ruben and got another free. The order taker tried to sell me a couple drinks and a curly fry (a combo) to which I replied NO. The sandwiches were gather from the heat lamp and plopped on a tray. I then had to ask for water cups. What a pitiful example of a great sandwich. There was more thousand island dressing than the less than a tablespoon of sauerkraut and almost all of the meat on one side of the sandwich. I read the small print on the coupon and sure enough it says on good for a Reuben or a Double Reuben. Do you understand why Wendy's dumped you and why there we NO customers in line inside or at the drive in when we were there?Who ever the marketing wizard is that dreamed up this special should be sent back to marketing school and take a simple math class. A $8.00 sale makes more money than a $5.59 sale!
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