Nothing fancy expected nor received. Broken TV remote, adjustable shower head didn't adjust. No fitness center. When we asked how to remove a previous occupant's voice mail message the reply was "I don't know". No effort to find out answer. When I went into breakfast at 9:05, they were putting food away. I asked if I could have a yogurt (They were in a glass fronted cooler being locked) I was told no. " if I do it for you I have to do it for everyone." There were exactly two other people in the lobby at the time.
This place needs serious customer service training.
- Official Description (provided by the hotel):
- The Comfort Inn & Suites® Downtown hotel is conveniently located near Tempe, Scottsdale, Chandler, Gilbert, Apache Junction and Phoenix. This Mesa, AZ hotel is close to the Mesa Arts Center, the Mormon Temple, Mesa Amphitheater, the Mesa Convention Center and HoHoKam Stadium, home of the Chicago Cubs spring training. Both the Superstition Springs Center mall and Fiesta Mall are just minutes away.The hotel is also close to Big League Dreams Sports Park - Gilbert. The hotel is close to many events in the area, including the Insight Bowl, P.F. Chang's Rock 'n' Roll Arizona Marathon, the Scottsdale Arabian Horse Show, FBR Open and the Barrett-Jackson Classic car auction.Many other notable sites in the greater Phoenix area are only a quick drive from our hotel, such as Casino Arizona, Arizona State University (ASU), US Airways Center multipurpose venue, Chase Field ballpark and the Phoenix Convention Center. Phoenix Sky Harbor International Airport is 14 miles West and, Mesa Gateway Airport is 16 miles East. Golfers will be happy about the many golf courses located in close proximity to the hotel. The diverse selection of dining options in the surrounding area will delight visitors. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Priceline, Tingo, Orbitz, Despegar.com and BookingOdigeoWL so you can book your Comfort Inn & Suites Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn & Suites Downtown Hotel Mesa
- Comfort Inn And Suites Downtown
- Comfort Inn Mesa
- Mesa Comfort Inn
- Comfort Inn Downtown