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“Clean and affordable - not a resort” 4 of 5 stars
Review of Phoenix Marriott Mesa

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Phoenix Marriott Mesa
3.5 of 5 Hotel   |   200 North Centennial Way, Mesa, AZ 85201   |  
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Free Parking
Ranked #11 of 55 hotels in Mesa
Denver
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Clean and affordable - not a resort”
4 of 5 stars Reviewed June 25, 2013

This is a very clean and affordable hotel with on site pool, workout area, small laundry area and conviente Cafe. The bar in the front was only open during morning hours for the $5 grab and go, we would suggest the Cafe Azul breakfast buffet for $12. Great service in all areas, staff very friendly and the hotel was very clean. 2 minutes from baseball fields and less than 5 from HOHOKAM stadium, Walmart for snacks about 10 min away and mall about 15 min away. Yes, the neighborhood is a bit on the rough side but overall if we have another baseball tournament in Mesa this would be our pick.



Cons:

AC didn't work as well as we expected, mini fridge really mini, had a clogged drain but fixed right away and the fan in the bath room didn't have much power.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Sales Assistant at Phoenix Marriott Mesa, responded to this review, July 1, 2013
Thank you for enjoying the resort like amenities and our superb Marriott Hospitality during your stay at the Phoenix Marriot Mesa. We love hosting Baseball teams and fans and our location is ideal for the Hohokam experience. Make sure you take advantage of our complimentary shuttle to get you around town. We hope that you always pick the Marriott Mesa when visiting the East Valley.
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163 people have reviewed this hotel

Traveler rating
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    27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
Houston
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 4, 2013

We stayed here for the first time. This is a jewel of a find. The hotel is so clean & the beds were so comfortable. The staff was so friendly & helpful. We will definitely stay again. The price was so good. We were pleasantly surprised.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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phxmmSales, Sales Assistant at Phoenix Marriott Mesa, responded to this review, July 1, 2013
We are so happy you enjoyed your stay with us; we look forward to welcoming to you back in near future. We are an amazing jewel in the desert and we are so happy you found us!
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Orlando, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 27, 2013 via mobile

Just a simple Marriott but for the price it's a great place to stay. Service from the staff was prompt and pleasant. Cafe azul as well had a pleasant staff. had breakfast there a few days and the "breakfast buffet" for sure could use a few more items but tasty none the less. Very clean hotel which is a big plus the only issue I had was some parts of the room needed some serious updating. The alarm clock/radio was literally the same one I had in 1985.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Sales Assistant at Phoenix Marriott Mesa, responded to this review, July 1, 2013
Our restaurant staff was pleased to hear you enjoyed their remarkable service and taste breakfast buffet. We have passed your input regarding the selection on buffet along to the restaurant manager to improve our guest’s experience. We have updated many of our rooms so please request one upon your check-in at your next visit. Thank you again for your comments.
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Hilliard, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2013

When we were visiting, the hotel was under construction for renovations though that did not have a negative impact on our stay. The rooms were nice, clean, and quiet! We had access to their concierge lounge which was WONDERFUL with breakfast, snacks and complimentary soda!

Room Tip: If you can book a room on the concierge levels, it is worth it!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phxmmSales, Sales Assistant at Phoenix Marriott Mesa, responded to this review, July 1, 2013
Were glad to hear you had a wonderful experience in the concierge lounge. The renovations were completed this past October and they look amazing. We hope you enjoy the beautiful new lobby on your next visit to the Phoenix Marriott Mesa.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

We live very far from Mesa we came this way because of a friend's wedding we stayed at the Marriott and was very pleased overall. It was so nice to be able to stay somewhere as nice as this and not break the bank. Not one thing bad to say!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen_Hunt_phxmm, Director of Sales at Phoenix Marriott Mesa, responded to this review, April 10, 2013
Simply stated...that is a great review. We are delighted to hear that you were pleased with our wonderful facility and Marriott hospitality and that you found our rates fair. We hope that the next time you come across town you will stay with us again!
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Santa Fe, New Mexico
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 7, 2013

The Phoenix Mesa Marriott is well located for those who need to be in the center of Mesa. Actually the location is quite attractive for a city center; the Marriott has its own convention facilities and the the Mesa Convention Center is adjacent and between them there is abundant parking. But there is nothing to distinguish it from any other generic Marriott except for the casual to the point of disorganized lobby desk that I experienced when I checked in and which was in evidence throughout my stay and also the clarity with which I could hear through the locked connecting door the conversations and persistent hacking coughing in the next room.

The hotel restaurant, Cafe Azul, is probably run by another company but when my young female server greeted with a "can I bring you a drink dearie", then brought the salad with a "here you are sweetie" and the main course with a "here you are honey", and the food is on the lower side of average in quality, sort of "family style", I guess, one begins to wonder how much the management of this Marriott really care.

I also deduct a point for all programs on the tv in the room being displayed in distorted wide screen mode with a limited remote control that had no settings button with which to select the correct aspect ratio.

  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen_Hunt_phxmm, Director of Sales at Phoenix Marriott Mesa, responded to this review, April 10, 2013
Reviews are very important for our management to understand the overall experience a guest had while staying at our facility. Your review was personally delivered to all levels of our Management team to ensure that the perceptions and issues are addressed. Marriott hospitality and service should always be professional and we are sorry if we fell short of not making it happen at every encounter you had. These reviews allow us a perfect opportunity to improve for our next guest. We also wanted to note that we are glad you found out hotel's location ideal and our proximity to the City Center and Mesa Convention Center convenient with loads of free parking. We do hope that you will stay with us again on your next visit to the Phoenix/Mesa area and you will see an enhanced Marriott experience.
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2013 via mobile

Stayed in a room on the 4th floor overlooking the pool. Clean, neat, shower/tub with good shower head. Fitness center has a good amount of open space, 3 treadmills, 3 elliptical machines, and 2 stationary bikes (all with their own TVs) as well as a rack of dumbbells and a small universal machine. Staff was very sweet to our kids.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen_Hunt_phxmm, Director of Sales at Phoenix Marriott Mesa, responded to this review, April 3, 2013
What a great review of our wonderful hotel. Thank you for mentioning all the important attributes that made your stay enjoyable. Our newly renovated Fitness Center offers top- notch equipment with TV's on all the equipment making the daily routines even more pleasant. We are happy that the friendly Marriott staff helped make your experience memorable and we hope to see you again soon.
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Additional Information about Phoenix Marriott Mesa

Also Known As:
Phoenix Marriott Mesa Hotel
Phoenix Marriott Mesa Hotel Mesa
Marriott Mesa
Mesa Marriott
Address: 200 North Centennial Way, Mesa, AZ 85201
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Phoenix Marriott Mesa 3.5*
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