we made reservations and specifically asked for NON-SMOKING. I can not stand cigarette smoke and I get a sore throat. So what did we get? A room that looked like it had just been used for a smoking party. Large cigarette burns on the carpet and counter tops and the smell of smoke was terrible, plus the room was filthy. We tried to get another room but was told this is a non-smoking room and they did not have any more available, plus we should have made a reservation sooner then 2 weeks in advance.. As we had driven all day we did not have a choice. We did request that someone clean the room, which they said they would. We got back 3 hours later and the room had not been cleaned. Again we requested the room be cleaned. The manager of room service went to clean the room as we once again waited. I seen this manager return carrying a lonely rag and said she had cleaned the room That could not have been true because when we went into the room it was still the same. I then spend an hour cleaning the best I could. We had planned to stay 6 days, but by the 3rd day I could not stand the smell, plus I had a sore throat, so we left. I would highly recommend everyone check other hotels/motels in the area before making reservations here. I know I will never stay there again.
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- Also Known As:
- Windemere Hotel Mesa
- Windemere Motel Mesa