We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Oldie but a goodie” 4 of 5 stars
Review of Windemere Hotel and Conference Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Windemere Hotel and Conference Center to your Saves list
Windemere Hotel and Conference Center
2.5 of 5 Motel   |   5750 East Main Street, Mesa, AZ 85205   |  
Hotel amenities
Ranked #43 of 55 Hotels in Mesa
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Oldie but a goodie”
4 of 5 stars Reviewed October 15, 2012

Traveling youth fast pitch team; room are big and spacious, how ever the rooms are dated. Tv, small microwave, and fridge come with the rooms. Small back patio or Terrance. Breakfast was , biscuits & gravy, waffles and tator-tots. Also the regular morning drinks. Fernanda, the evening clerk was very friendly and accommodating on request by our group. At $59 rate a good find for playing at BLD fields just 6miles away.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam J, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review, October 18, 2012
Dear Guest,

Thank you so much for your kind words. Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in Mesa AZ,

We are also in the process of upgrading our rooms! We hope that next time you come around we can provide you with even better service !
Thank you for your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

95 reviews from our community

Traveler rating
    12
    11
    17
    15
    40
See reviews for
39
17
10
13
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Kennewick, Washington
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 30, 2012

rooms were clean but poorly maintained. old TV, old bedding package, sheets didn't fit on the beds. The main complaint was there was no maintanance during our three day stay in the pool or elsewhere on the property. Garbage all around the courtyard, dirty pool, all ice machines out. Pop machines all out.

Poor service from manager. Web site advertised an airport shuttle and they had two shuttle vans sitting there being used by staff but manager wouldn't honor amenitiy advertised in web site.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam J, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review, September 7, 2012
Dear Valued Guest,

I am very sorry about the issues you faced at our hotel . I would like to Thank you for bringing these to our attention, We will take your comments seriously and we have already fixed all these issues.

Regarding the pool. We get frequent dust storms here in Arizona and at times the pool gets full of leaf's and debris and the filtration system needs a few hours to clear it up.

We have also corrected the Shuttle issue on our website. We apologize for the confusion from the website.

We would love for you to give us one more try and for your next stay please call us directly and we will give you a substantial Discount.

Thank You!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 5, 2012

Nice extremely big room that at one time had been very nice but is showing it's age. The carpet was worn, the walls in need of some paint and plaster and the tub was chipping where they had tried to redo it instead of replacing it. The furniture in the room was functional and nice once but it is showing a few scars. Despite the age they did a very good job of keeping the room and the street side clean. The furniture on the patios were dinning room chairs and none of them matched from room to room. Not something to relax on and be comfortable. My only big complaint was there was dog poop on my patio the three days I was there so nobody is taking care of the patios. The rest of the outside seemed well maintained and the pool area was very nice but I didn't get a chance to see how warm the pool was. Typical motel breakfast provided. The lady that maintains it is constantly fussing over it to make sure it is perfect. I had no concerns about the neighborhood. Within an easy drive of lots of shopping and places to eat. The front desk staff was awesome and the internet worked very well. Nice to have a fridge and microwave in the room. Bottom line is it's a very reasonable motel that you aren't going to be afraid to stay in. Yes it cold use some updating but then the price would surely go up. For the money and location I'd stay there again.

Room Tip: Stayed at the back of the property and it was nice and quiet. Also a nice walk to breakfast in the...
See more room tips
  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review, July 18, 2012
Thank you for notifying us of your experience! Were glad you enjoyed your stay and we appreciate you mentioning our great staff!
Our team appreciates your feedback! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Idaho
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 30, 2012

This property is sorely in need of renovation & updating, but thankfully the price was right. The pool area is a pretty little oasis. The rooms are adequate though dated. The breakfast buffet, while lovingly tended, is really just a carbohydrate fest (bagels, cereal, tater tots, biscuits). Don't go here expecting resort living, but if you need an affordable step above a super-cheap motel, this one fits.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review, April 4, 2012
Thank you for notifying us of your experience! Our property is currently renovating our sleeping rooms and all should be complete by the end of 2012. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our team is committed to clean rooms and great service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 21, 2012

We had booked a room at a different hotel, but desperately needed to leave that hotel - with nowhere to go. I had to travel to Mesa due to the passing of a family member, and needed to find a room for the night. Unfortunately it coincided with the spring training, so almost all hotels were booked solid. Luckily they had one room left and they were kind enough to give us a bereavement discount. The room was clean and spacious enough for me and my sister. They had a very nice breakfast set up downstairs - pastries, bagels, hard boiled eggs, and even a waffle maker. I would recommend staying here.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review, March 23, 2012
Thank you for notifying us of your experience and our sincere thoughts with your recent loss. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable, clean, and safe with great customer service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 4, 2012

First room smelled of urine. Mold everywhere. Moved after we complained. Breakfast buffet was yuck. I was left with an asthma attack from all the filth.

Skip it for a Motel 6.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review, March 6, 2012
Thank you for notifying us of your experience. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you experienced an unacceptable stay that prompted you to this survey, and we regret any inconvenience or frustration that your experience has caused you. We are currently renovating several rooms and were glad we were able to move you to a better room.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 20, 2012 via mobile

Booked this spectacular resort style motel on "Orbitz" thanks Orbitz for the great job of misinformation!

This place is apparently used as a conference center. "Conference Center" being code for dog show event center.

The Oder from the room was powerful enough to make you step back and say "am I required to enter with a Bio-Hazard Suit?"

The repair work is comical and done by amatures.. My 9 year old would take more pride in the "touch up painting and caulking"

All the furniture is .... Well not in great shape.. Expect chips, stains and that early all American (1960-1980) style.

The pool area is a welcomed surprise.

The carpet was new.. My only concern is that with all the dogs and dog pens that the dog show people brought into the rooms.. Well you get the picture.

  • Stayed February 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Windemere Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windemere Hotel and Conference Center

Address: 5750 East Main Street, Mesa, AZ 85205
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 55 Hotels in Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Windemere Hotel and Conference Center 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Priceline, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Windemere Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Windemere Hotel Mesa
Windemere Motel Mesa

Owners: What's your side of the story?

If you own or manage Windemere Hotel and Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.