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“LOOK AROUND” 2 of 5 stars
Review of Motel 6 Phoenix Mesa - Country Club Dr

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Motel 6 Phoenix Mesa - Country Club Dr
2.0 of 5 Motel   |   336 West Hampton Ave., SR 60/Superstition Frwy at Exit 179, Mesa, AZ 85210   |  
Hotel amenities
Ranked #39 of 55 Hotels in Mesa
Yuma
Top Contributor
250 reviews 250 reviews
67 hotel reviews
Reviews in 99 cities Reviews in 99 cities
82 helpful votes 82 helpful votes
“LOOK AROUND”
2 of 5 stars Reviewed October 4, 2013

N33 23.353 W 111 50.284
10/1/13

Motel 6 Mesa – Country Club Dr. #0378
We have stayed at this motel a few times over the past year. Most have been OK but the last two times it has been going downhill. Our last stay on 10/1/13 was a nightmare. It started out with lots of people standing outside talking very loud until about 11:PM. One group went upstairs with more loud talking walking very hard and slamming of doors. Now this was above us about two rooms down. Next was about 2/ AM someone in the same area started something that sounded like a motorcycle or race car. This went on for about 45 min’s. All was good until 5/ AM when the people above us two rooms down started yelling at each other again, walking hard and slamming doors.

There is no way the office could not have heard the first group talking or the motorcycle or race car running at 2: AM. When we checked out we brought this to the girl’s attention.

Years ago we would stay at the Motel 6 on Main St. Mesa until it got so bad that we moved to this one. There is something about the neighborhood. There is another Motel down on Country Club and Main that keeps the lobby doors locked.

Emry & Virginia

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Phoenix Mesa - Country Club Dr, responded to this review, October 18, 2013
Dear Emry,
Thank you for taking the time to post your review. The noisy conditions you encountered are not consistent with our standards for quality at Motel 6, and we sincerely apologize for your unpleasant stay. Please kindly contact our Guest Relations department so they can have a record of your experience to help us provide you and our other guests with better service in the future: 1-800-577-3435.
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21 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 26, 2013

What a train wreck! I admit, I was sucked in by the price but it wasn't worth it. The carpet wasn't vacuumed well, the AC wouldn't keep up with cooling the room, the "non-smoking" room smelled of cigarettes, the blanket had cigarette holes burned through it, there was only 1 towel I the room to share with my wife, the TV channels were not much more than static, and the bed was very uncomfortable. We were going to stay 2 nights but the following morning I went to the front desk to cancel my next night stay. I advised the desk of the problems and they simply said "Sorry".

At least I got my money back for the night I canceled.

Room Tip: Don't try to save money by staying here, it's not worth it.
See more room tips
  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Phoenix Mesa - Country Club Dr, responded to this review, September 2, 2013
Dear Dale R - Thank you for posting your review. We apologize for the unpleasant stay you experienced as a result of the bedding conditions, carpet cleanliness, odor and bed comfort issues you encountered in your room. The issues you experienced are certainly not consistent with Motel 6 standards for quality, and we encourage you to contact our guest relations department so they can have a record of your experience to help us provide you and our other guests with better service in the future: 1-800-577-3435.
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Tempe, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 8, 2013 via mobile

Checked in on Thursday July 4th, front desk clerk was okay. Went to my room and there was NO remote for the TV, was a regular queen room NOT a deluxe as I had booked online, only had 1 towel, hand towel, and washcloth (but booked 2 adults), my sons keycard didn't work so he went to have it rekeyed but because his name (he was the 2nd adult) was not on the room she would NOT rekey his key and he was out in 100 degree weather from midnight -5am when I returned to the room!!!!!!!! Then the next night my car was ransacked and even though there was security and a high presence of Mesa PD the thief was able to get away with my registration and insurance cards!!!!!! Hmmmmm something doesn't smell right because my car was in the view of not 1 but 2 cameras (that they said only the police could view BUT DIDN'T)!!!!!!
Will I stay at this motel again......ABSOLUTELY NOT. Overall score : 2

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Top Contributor
136 reviews 136 reviews
50 hotel reviews
Reviews in 68 cities Reviews in 68 cities
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed January 17, 2013

We stayed here one night ($60) before discovering the much nicer (and cheaper) Quality Inn at 1410 Country Club Dr. The Motel 6 room was small, but fine, and it was clean. We were glad to move to the Quality Inn for our next 2 nights.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuma
Top Contributor
250 reviews 250 reviews
67 hotel reviews
Reviews in 99 cities Reviews in 99 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 11, 2012

Wit'se stayed here on November 7. Every time we visit the Mesa area we always stayed at this motel. We always try to get room 160 as it has been a very quiet area down at the end of the motel. We have never had a problem here and the staff is very helpful and friendly.

We did have a little problem this time as somebody on the second floor seem to be walking back and forth just about all night. This is the first time we have ever encountered this. We will return to this motel the next time we visit Mesa Arizona.

Thanks Cap & Virginia

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 26, 2012

I am sorry, but this place is really a terrible hotel. As other people have described, it seems to have a weird clientele and when I stayed here for two nights there was alot of noise, some pretty sketchy clients and I witness two girls being arrested in front of my door. Police action at a hotel is never a good thing, and to be honest I felt sorry for the girls who looked like they had had a hard life. Creepy customers, dirty stairs and really rude staff at the front desk make this place just a depressing and awful place, Yes it is cheap but at what price? The best part is that the internet did not work in my room and the front staff refused to help me and started to tell me that I was the problem and that I was being 'difficult.' They also seemed to think that was funny and accused me of causing trouble. They refused to refund the cost of the internet. Honestly, if the wireless does not work in a customers room do not accuse them of being 'trouble,' do not laugh at them and do not tell them they are being 'difficult.' For pete's sake, why not take them at their word and just give back the $3.00 like the Corporate Customer Service recommends? If there is a problem in the room, fix it. Do not argue with a customer and tell them they are being 'difficult.' I would avoid this place like anything, unless you like fighting with people like this. It's a dirty, creepy place and I am really sorry to have to write that.

As for the room itself, the light bulbs by the bed did not work and the towels disappeared by the second day leaving me with one towel. I have stayed at Motel 6's all over the country and have had a really good experience in almost every single one. All it takes to make a great place - even a really inexpensive one - is being friendly and decent to paying customers and make some sort of effort to keep the place clean and safe. I honestly don't think that threatening your customers and laughing at their discomfort or concerns is reasonable and appropriate. But, then maybe this hotel doesn't care.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 53 cities Reviews in 53 cities
117 helpful votes 117 helpful votes
1 of 5 stars Reviewed June 21, 2012

This was the worst hotel experience of my life. When I went to check in with my fiancee they made her fill out a sheet and gave off the implication they thought we were using it for an "hourly motel" activities. We were checking in relatively early at like 5 PM so the parking lot was mostly empty. Many of the people that were already in the hotel appeared to be living there. Looked into one open door while passing and a family looked like they had been living there for a while. The same room I later heard yelling aggressively at each other nearly to the point of me having to call front desk thinking violence was going to take place. That is not near the worst of it. Got into the room and the bed cover was covered in dust. Went into the bathroom and there was noticeable mold on the walls and worst of all, blood on the shower curtain. Clearly visible blood on the shower curtain! At this point we simply packed up our bags got back into our car and drove south to Chandler to a very nice La Quinta. We were so ready to get out we didn't even bother going to the front desk to try to get the money back. We just wanted out. The nearby neighborhood is mediocre, but the Motel 6 is its own mini-ecosystem of awfulness. I would be embarassed to have my company name attached to this place. I have long stayed at Motel 6 places, but since this event I have not stayed in another one since.

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6 Phoenix Mesa - Country Club Dr

Address: 336 West Hampton Ave., SR 60/Superstition Frwy at Exit 179, Mesa, AZ 85210
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 55 Hotels in Mesa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 Phoenix Mesa - Country Club Dr 2*
Number of rooms: 162
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Also Known As:
Motel 6 Phoenix Mesa - Country Club Dr Hotel Mesa
Motel 6 Mesa
Motel Six Mesa
Mesa Motel Six
Mesa Motel 6

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