I am sorry, but this place is really a terrible hotel. As other people have described, it seems to have a weird clientele and when I stayed here for two nights there was alot of noise, some pretty sketchy clients and I witness two girls being arrested in front of my door. Police action at a hotel is never a good thing, and to be honest I felt sorry for the girls who looked like they had had a hard life. Creepy customers, dirty stairs and really rude staff at the front desk make this place just a depressing and awful place, Yes it is cheap but at what price? The best part is that the internet did not work in my room and the front staff refused to help me and started to tell me that I was the problem and that I was being 'difficult.' They also seemed to think that was funny and accused me of causing trouble. They refused to refund the cost of the internet. Honestly, if the wireless does not work in a customers room do not accuse them of being 'trouble,' do not laugh at them and do not tell them they are being 'difficult.' For pete's sake, why not take them at their word and just give back the $3.00 like the Corporate Customer Service recommends? If there is a problem in the room, fix it. Do not argue with a customer and tell them they are being 'difficult.' I would avoid this place like anything, unless you like fighting with people like this. It's a dirty, creepy place and I am really sorry to have to write that.
As for the room itself, the light bulbs by the bed did not work and the towels disappeared by the second day leaving me with one towel. I have stayed at Motel 6's all over the country and have had a really good experience in almost every single one. All it takes to make a great place - even a really inexpensive one - is being friendly and decent to paying customers and make some sort of effort to keep the place clean and safe. I honestly don't think that threatening your customers and laughing at their discomfort or concerns is reasonable and appropriate. But, then maybe this hotel doesn't care.
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- Also Known As:
- Motel 6 Phoenix Mesa - Country Club Dr Hotel Mesa
- Motel 6 Mesa
- Motel Six Mesa
- Mesa Motel 6
- Mesa Motel Six