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“Very satisfied stay” 4 of 5 stars
Review of BEST WESTERN PLUS Mesa

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BEST WESTERN PLUS Mesa
2.5 of 5 Hotel   |   1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)   |  
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Ranked #7 of 57 Hotels in Mesa
Vancouver BC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very satisfied stay”
4 of 5 stars Reviewed 5 days ago NEW

After checking into an awful hotel in Mesa, we moved to the Best Western Plus in Mesa. It was a very pleasant surprise. The front desk staff , especially Shannon , were great. They bent over backwards to find us the right room. The room was a good size - very clean and the beds and pillows were really comfortable. The pool was small but very quiet and enjoyable. The breakfast were average. The hotel is not noisy , but our room did overlook a parking lot. Lots of good restaurants within a mile or so, good shopping too. Check out the Ra for excellent sushi.
I wouldn't hesitate to stay there again next time in Mesa, AZ.

Room Tip: Get a room on the opposite side to the freeway 60E
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  • Stayed March 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    39
    26
    13
    8
    0
See reviews for
37
17
7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had to switch hotels mid vacation. How horrible the first one was, this one definitely made up for! Friendliest staff we have encountered to date, clean room, comfy bed, air conditioning worked great, nice pool area.

We will stay here next time we come to Arizona!

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo Grove, Illinois
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
Reviews in 35 cities Reviews in 35 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Newly remodeled best western, near the freeway and in a strip mall.... 100% occupancy the night I stayed..... Everthing in room worked, and the a/c was super cold.... quiet nights sleep even though I faced the freeway.... No complaints... Given a decent rate, I would return.....

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cottonwood, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was conveniently located right off of the highway. The service and staff were excellent. The breakfast items were standard in that it offered eggs, meat, juice, coffee, pastries and the usual waffle machine. There was a lot of noise coming from the swimming pool but the problem was resolved quickly. Although the price of the room was on the upper end I found the room to be of a lesser quality with renovations either skipped or done in a sloppy manner. However, the bed was extremely comfortable and that is what matters in my opinion. I did not use any of the guest amenities so cannot make a comment.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lac du Bonnet, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Breakfast room was very nice, well stocked. The staff were just excellent, super friendly and helpful. The location of the hotel was convenient with a sports bar restaurant sharing the parking lot. Bed was also comfortable.

Room Tip: Our room on the main floor was a bit noisy as you could hear freeway traffic as well as located acro...
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  • Stayed February 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review, 1 week ago
Penny, thank you so much for the great comment on the staff, service is our top priority. Glad to hear you enjoyed the bed and we hope we have the opportunity to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cold Spring, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was superb. I slept very well and the breakfast started my day by being fully satisfied. I loved the 24/7 coffee in the lobby. The lounge area of the lobby was very cozy and decorated nicely!!

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review, 1 week ago
Renate, thank you for the review. Happy to hear you enjoyed the coffee service and new lobby! Hope we have the opportunity to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Everything about this property is average for a mid range hotel in the Phoenix area. We made the mistake of planning our visit for a weekend when there were several events and found this hotel had doubled it's standard rates. Shame on you!

  • Stayed March 2015, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
The BEST WESTERN PLUS Mesa Hotel offers an enticing and well-appointed solution to all of your travel needs. Our spaces and amenities are ideal for travelers that are looking for a home away from home during their stay. With a variety of room types and smart offerings, you are sure to enjoy a rewarding experience, every time. From a free hot breakfast each morning to plush bedding in every room, The BEST WESTERN PLUS Mesa Hotel is perfect for business travel, leisure stays, and everything in between! ... more   less 
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Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn

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