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“Good Hotel in Good Location” 4 of 5 stars
Review of Courtyard by Marriott Phoenix Mesa

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Courtyard by Marriott Phoenix Mesa
3.0 of 5 Hotel   |   1221 South Westwood, Mesa, AZ 85210   |  
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Ranked #4 of 55 hotels in Mesa
Atlanta, Georgia
Top Contributor
76 reviews 76 reviews
19 hotel reviews
Reviews in 43 cities Reviews in 43 cities
21 helpful votes 21 helpful votes
“Good Hotel in Good Location”
4 of 5 stars Reviewed November 9, 2013

Stayed three night for business and was very happy. The room was clean and not dated. The lobby was nice with a small lounge and café. Good breakfast and lunch choices, but not a very good dinner selection. The gym was a little small with only two treadmills, but both worked and there was a good selection of free weights. Plenty of restaurants nearby and good access to the highway.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, November 12, 2013
Dear Cuda2013
Thank you for staying with us on your recent business trip. Our hotel was recently renovated in January 2013, thank you for noticing! The Bistro is a great spot for both business travelers and leisure guests to grab a bite to eat to start the day or relax with a beverage in the evening. As you noted, our convenient location allows guests easy highway access and options for local restaurants. We look forward to seeing you on your next trip to Mesa.
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107 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cupertino, CA
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed October 17, 2013

Stayed one night at this hotel before taking a flight out of Phoenix Skyharbor airport the next day.

I liked the location in that it was near Hwy 60 for access yet removed from the chaos and noise affiliated with being near a busy highway and its entrance and exit ramps.

Staff was very professional and friendly. Room was comfortable with nice furnishing and decor.

Our reservation included a full breakfast which was excellent with pleasant service staff.

Our weekend rate for all this was more than reasonable.

Hotel is about 20 minutes from the airport and easy to get to after morning rush hour traffic.

Highly recommend this hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, October 21, 2013
I'm glad that you enjoyed your stay with us, even though it was brief. Our quiet easy highway access location does make us a great choice for those enroute to the airport. Weekend travelers will find a selection of rates available, some including breakfast as you chose for your stay. Breakfast in The Bistro is a great way to start the day! Thank you for staying with us, I hope to see you on your next visit to the Mesa area.
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Cameron Park, California
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 11, 2013

We are avid Marriott fans. Generally it is the first chain we seek when traveling. This Courtyard was a disappointment compared to other Marriott's we've stayed at. It had been a while since we stayed in a "Courtyard" brand and I expected much more from this. As usual, the grounds were very nice and kept up but the room was small and had very few amenities.

Pros: As usual the grounds were well maintained and everything in the room was up to date, fresh, and in good shape. There was a small balcony outside each room that you could stand in and get fresh air. The beds, as usual, very comfortable. The staff was very good and helpful.

Cons: Room was particularly small. No microwave and only a single cup coffee maker (I drink coffee all day so for me, this was not good). No breakfast or coffee service in the Lobby. They now have a bistro that you could buy all your meals and drinks from which meant they removed any other coffee service. Small bathrooms with no real room for two people.

I know Marriott's now has different service levels but we will not be staying in a "Courtyard" again. There are others in the Marriott chain that are far superior and about the same price. I remembered "Courtyard" being a good brand but apparently that has changed.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, October 17, 2013
Dear Chris: Thank you for being a loyal Marriott traveler. I am sorry to hear that Courtyard is not the right brand for you and am disappointed that we did not meet your expectations. Thank you for acknowledging our helpful associates, they strive every day to ensure that our guests have a great experience. Courtyard has now partnered with Starbucks, which is available all day in The Bistro especially for our coffee loving guests. While this is convenient for most of our guests, I am sorry that it was not what you were looking for. I hope that you will continue to stay with Marriott, I would be happy to help you find the right brand that fits your needs. Do not hesitate to contact me personally if I can be of any assistance.

Patricia Gaukel
General Manager
480-461-3000
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Cheyenne, Wyoming
1 review
5 of 5 stars Reviewed September 8, 2013

The staff at the Courtyard are an amazing group of people. Each one lends a helping hand and makes you feel as if you are a member of their family. Miss Ellen is a wonderful lady that never forgets your name or what you like to eat and will always greet you with a smile and a hug. The rooms are very clean and everything is within reach, no matter if your in the bed or on the couch, and the little patio outside of your room is a wonderful thing to have. The pool and hot tub are very well maintained as well as the courtyard to hang out with your friends and or family. The overall look is welcoming, warm and the people no matter what time of the day or night are very pleasant and welcoming. I would stay here again when my next trip returns me to the Mesa area.

Room Tip: Any room would be a great place to stay, but if you are the type that likes to look out over the poo...
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, September 13, 2013
Michelle we are delighted that you have taken the time to let us know how much you enjoyed your visit with us. Miss Ellen is a gem that we treasure, and we appreciate how much our guests enjoy her service. We look forward to seeing you again!
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Dallas, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed September 7, 2013 via mobile

Only negative I had was the elevator being down 2x out of my 4 night stay. Overall though not a bad place. Beds very comfortable. Staff was very courteous, place was clean, good location, can't complain.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, September 13, 2013
Thank you for staying with us on your recent visit to Mesa. I sincerely apologise for the inconvenience you experienced with the elevators and appreciate your positive feedback on the cleanliness of the hotel along with our good location and wonderful staff. We strive very hard to meet the expectations of our guests and I regret that we were not able to deliver on the complete experience this time. I hope that you will stay with us on your next trip to Mesa.
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Washington DC, District of Columbia
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 22, 2013

We flew into Phoenix and after a 4 hour flight, we found this hotel to be very nice. We have used Courtyard Marriott before and this one is meeting the great standards of that brand. We opted to stay in for a light dinner and ate at the hotel's bistro in the lobby area - the food was very good and the service was excellent! We found the staff at this hotel to be very friendly. Our room was spacious, clean, and nicely furnished. When we return to Mesa in the future, we plan on staying here again!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, August 23, 2013
Thank you for being a loyal Courtyard traveler! I am happy to hear that our hotel met your expectations of the brand and that you will return to stay with us again. The Bistro has been a great addition for our guests and offers the opportunity for light meals and beverages. I'm glad that you enjoyed both good food and excellent service!
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Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2013

For a three star hotel, I received five star service by both the front desk and the wait staff at the onsite restaurant, The Bistro. The pool and hot tub area was comfortable and enjoyable, even in the hot weather. I would definitely recommend this hotel for those who are staying in this area!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, August 23, 2013
Five star service is certainly what our associates aim for! Thank you for taking the time to recognize their efforts. I am glad that you had an opportunity to enjoy the pool and hot tub area during your stay. Our Courtyard area complete with our very own cactus garden is also a great place to unwind after a busy day. Thank you for recommending our hotel, we hope to welcome you back soon.
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Additional Information about Courtyard by Marriott Phoenix Mesa

Address: 1221 South Westwood, Mesa, AZ 85210
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Mesa
#6 Family Hotel in Mesa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Phoenix Mesa 3*
Official Description (provided by the hotel):
The Courtyard by Marriott Phoenix Mesa Hotel is conveniently located just minutes from the Phoenix airport, Mesa Convention Center and Chicago Cubs Spring Training and offers a new, state-of-the-art lobby that is sure to impress even the most experienced traveler. Guests of our Mesa hotel will appreciate flexible lobby spaces, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our lobby experience is The Bistro - Eat. Drink. Connect.® which provides guests with healthy food and drink offerings in the morning and evening dinner service with cocktails. While staying at our Mesa hotel, you can savor your favorite cocktail at our new outdoor experience, enjoy the refreshing outdoor pool, whirlpool, work out at our 24-hour fitness center or visit The Market, open 24/7. For small events, choose from 2 newly-renovated meeting rooms totaling 1,274 square feet. Our Courtyard Mesa Hotel makes it easier to get things accomplished on your stay. ... more   less 
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Also Known As:
Courtyard By Marriott Phoenix Mesa Hotel Mesa
Courtyard Phoenix Mesa
Courtyard Mesa
Mesa Courtyard
Mesa Marriott

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