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“Region 10 Regional Track Meet” 4 of 5 stars
Review of Courtyard by Marriott Phoenix Mesa

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Courtyard by Marriott Phoenix Mesa
3.0 of 5 Hotel   |   1221 South Westwood, Mesa, AZ 85210   |  
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Ranked #7 of 55 Hotels in Mesa
Colorado Springs
2 reviews
“Region 10 Regional Track Meet”
4 of 5 stars Reviewed July 21, 2013

Everything was wonderful from the moment I checked in to the moment I checked out. We ended up with extra people in our room and the staff was very efficient and made sure we had a roll away in our room immmediately. When I checked in, the person at the desk checked me in and asked if I knew where the track meet venue was. When I said I did not know he immediatley gave me directions. Very helpful staff. the rooms were comfortable. We did have problems with the motel wifi, but that really did not matter because we had our own secure connection. Within walking distance to several restaurants and a mall.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, July 23, 2013
Thank you for your feedback regarding your stay with us during the Regional Track Meet. It was a pleasure to host some of the competitors and I am sure that you found our location was very convenient to the meet location at the Mesa Community College and the nearby mall and restaurants. I apologize for any issues that you had with the wifi, we recently had a bandwidth upgrade and do not typically have connection problems. I’m happy to hear that my staff was helpful and that you found them efficient, they take pride in providing great customer service! I hope that we will welcome you back again on your next visit to the area!
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112 reviews from our community

Traveler rating
    49
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Sedona, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2013

We needed a place to stay for girls weekend and trip to sun splash. Hotel was convenient, breakfast was included and we had made to order eggs and french toast. The staff was friendly and helpful. All in all a good stay.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2013

The staff is very nice and professional. The room, hallways and outside are very well kept. Bed is comfy and furnishings modern. The lighting is fantastic. Internet worked super. A peaceful atmosphere throughout. It is affordable. Plenty of parking. Convenient to shopping centers. I would highly recommend and will stay again. A+++++++++

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, July 23, 2013
Thank you for taking the time to let us know about your stay! I am thrilled that you thoroughly enjoyed everything! The guest rooms and lobby were recently renovated in December 2012 and we have received positive feedback about the changes. The team of associates here at the hotel is incredible to work with and thoroughly enjoy taking care of our guests. Thank you again for your recommendation, I look forward to seeing you again!
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Duarte, CA
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 19, 2013

Everything was great.
Front desk was super nice and courteous.
Room was very clean and modern. It looked like it had been recently remodeled. Memory foam mattress. Flat panel TV. Mini-fridge. Coffee maker. Comfortable couch. Room was a decent size.
I didn't use the swimming pool, but the pool looked clean and well maintained.
In the lobby there is a bistro and a Starbucks. There are plenty of good restaurants nearby.
Free parking. Parking lot was clean and well lit at night.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
5 of 5 stars Reviewed July 19, 2013

The friendliness and true desire by the staff to ensure our stay was great was amazing. They treated us royally. They went above and beyond our expectations with bottled water when we arrived and even helped with a meeting room and phone to do help us with a teleconference for our group.
I stay at lots of hotels and clean computable rooms are just the price of entry, making me feel at home with great staff truly makes the difference. I will definitely stay at this hotel next time I am in the area. Now if all Marriott properties could learn from this location it would be great!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, July 23, 2013
I am thrilled that my team was able to provide assistance to you and your group during your stay. Helping our guests achieve that balance of managing to work successfully and feel at home on the road is one of our goals! Thank you so much for your feedback, I look forward to welcoming you back on your next visit!
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Rochester, Washington
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2013

I have stayed at Marriott's that were much nicer. It was very clean, but that is the best thing about it. The bed was so bad it almost pitched me out of it (because it was so soft and bouncy) when I rolled over to get up. Very poor nights sleep because of it. We were in town overnight for a wedding. I had to turn the AC off for a little while because it was so loud, but only for a little while...110 outside.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, July 23, 2013
Thank you for taking the time to share your thoughts about your recent stay. I appreciate your comments on the cleanliness of the hotel as my team and I take pride on providing a friendly and clean stay to all of our guests. I am sorry to hear that you found that the mattress was not suitable and that you had concerns regarding the air conditioner, especially with our summer temperatures here in Arizona. It is certainly our goal that our guests have a good night’s sleep when they stay with us. I apologize for any inconvenience you experienced and hope that you will remain a loyal Marriott traveler.
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Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2013

In line with most Marriotts, the room was clean and comfortable, the breakfast was very good, the pool was wonderful (especially when it was 110 outside). But the best part was the Staff. They treated us royally. They were friendly, helpful, courteous and eager to please.

Had a great lobby area for socializing. We had slides to go through from the past and found a corner that we were able to view them in a couple hours time. Booths for breakfast had little televisions in them that allowed us to see the end of the Tour de France every morning or catch up with the morning news.

We would stay there again in a heartbeat while in the Mesa area.

Room Tip: Three floors and elevator is in middle of long hallway. If being close to an elevator is important...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review, July 11, 2013
Thank you for your great comments about our associates! We do feel that they are our greatest asset and they genuinely enjoy working with our guests.

Our new lobby was designed exactly for your needs! The perfect design for socializing, some great modern technology and of course wonderful food and beverage options from The Bistro to go along with it!

We look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Phoenix Mesa

Address: 1221 South Westwood, Mesa, AZ 85210
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Mesa
#8 Business Hotel in Mesa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Phoenix Mesa 3*
Number of rooms: 149
Official Description (provided by the hotel):
The Courtyard by Marriott Phoenix Mesa Hotel is conveniently located just minutes from the Phoenix airport, Mesa Convention Center and Chicago Cubs Spring Training and offers a new, state-of-the-art lobby that is sure to impress even the most experienced traveler. Guests of our Mesa hotel will appreciate flexible lobby spaces, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our lobby experience is The Bistro - Eat. Drink. Connect.® which provides guests with healthy food and drink offerings in the morning and evening dinner service with cocktails. While staying at our Mesa hotel, you can savor your favorite cocktail at our new outdoor experience, enjoy the refreshing outdoor pool, whirlpool, work out at our 24-hour fitness center or visit The Market, open 24/7. For small events, choose from 2 newly-renovated meeting rooms totaling 1,274 square feet. Our Courtyard Mesa Hotel makes it easier to get things accomplished on your stay. ... more   less 
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Also Known As:
Courtyard By Marriott Phoenix Mesa Hotel Mesa
Courtyard Phoenix Mesa
Courtyard Mesa
Mesa Courtyard
Mesa Marriott

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