This hotel is STILL advertising a continental breakfast, when they only offer coffee, orange juice and tiny muffins.
Upon entering my room, I saw a pretty sizable hole in the back wall.
There was no TV remote, ice bucket or coffee pot, although there WAS a coffee maker! When I asked for a remote, I was told there wasn't any because the former owner took them and the new owner hadn't replaced them yet.
When I asked for a late check-out since I wasn't sure if I would be needing to stay another night, I was told there was an $11.00 charge to stay 2 hours later. When I asked if that money would go towards another night if I decided to stay, I was told "no".
Here I was dealing with the issues the former owner had caused, but the new owner was not willing to make adjustments.
The one positive thing I can say is the lady who works at night couldn't be any nicer. She was always smiling and friendly.
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- Also Known As:
- Howard Johnson Mesa/Gilbert Hotel Mesa
- Best Western Mesa
- Mesa Best Western