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“Room 809” 5 of 5 stars
Review of Hilton Phoenix/ Mesa

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Hilton Phoenix/ Mesa
3.5 of 5 Hotel   |   1011 W. Holmes Avenue, Mesa, AZ 85210   |  
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Ranked #8 of 55 Hotels in Mesa
Mesa, United States
1 review
“Room 809”
5 of 5 stars Reviewed October 31, 2013

Room 809 was awesome! It was 149 as apposed to 109 for a basic room but it was worth it, the corner view of the Superstition Mountains was beautiful, especially at sunrise. I love the windows that go around the walls of the bed. The breakfast staff was friendly and the food was on the high end of hotel buffets, but still a hotel buffet. My wife and I went on a leisurely work trip. Great location for Mesa and Tempe. Nice parking, out of the way neighborhood, stores all around... I had a great time.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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490 reviews from our community

Traveler rating
    215
    136
    76
    45
    18
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123
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
A TripAdvisor Member
5 of 5 stars Reviewed October 30, 2013

Great pool, lounge, breakfast. Friendly, courteous staff. Limited activities within walking distance but content to lay by the pool. Mattresses need replaced. Short distance from the airport and easy interstate access.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianapolis, United States
1 review
5 of 5 stars Reviewed October 29, 2013

Great facility. Lots of extra amenities including the M&Ms at the front desk. Facility was updated and clean. Some trouble in restaurant for breakfast during conference but overall excellent place to stay.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Garland, United States
1 review
4 of 5 stars Reviewed October 28, 2013

My stay was pleasant, overall. Did experience an incident with the air conditioning, however, problem was fixed by the second day of my stay. Another incident occurred with the hotel shuttle. Driver was not available to pick up guests from business, hired taxi driver and driver had been using alcohol.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2013

I was very impressed by this Hotel and one of the best I have stayed in Chandler area. A full service Hilton with extremely friendly staff everywhere in the hotel. Clean/updated/full featured rooms. Very close to shopping/restaurants and easy access to highway…and a golf course right behind it.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 18, 2013

The staff here were great. Helpful, charming and professional. But this Hilton really needs some TLC.

I'm not sure when the rooms and the public areas last got a makeover but I am guessing it was the late 1980s. All the furniture and carpets felt worn out and tired. The central atrium area looks the inside of a minimum-security prison.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Las Cruces, New Mexico
Top Contributor
106 reviews 106 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 16, 2013

My wife and stayed at this hotel last May and found it to be pleasant. It is typically Hilton, with nice amenities and a conference center on site. The staff were friendly and helpful. The room were clean and comfortable, although the AC had to be set low for it to keep the room cool (it was 105 F outside and we were on the sun side of the building. We enjoyed our stay here. It is a short walk or drive from shopping and restaurants as well as there being on site restaurants. The only thing I really didn't like is that there is very little shaded parking and all the parking near the adjoining golf course says that you park at your own risk. Unfortunately this parking is nearest the doors to the hotel.

Stayed May 2013, traveled with family
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HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review, October 17, 2013
Dear docallergy:
Thank you for taking the time to provide us with your feedback on Trip Advisor.
I am so pleased you enjoyed your stay with us. As always we appreciate the feedback as we want to ensure all of our guests leave happy. We hope that your travels bring you back to mesa and if you need any assistance with future reservations please do not hesitate to contact me directly as i would be glad to help.
Thank you and have a great day.
Sincerely,
Alex Slingerland
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Phoenix/ Mesa

Address: 1011 W. Holmes Avenue, Mesa, AZ 85210
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Mesa
#4 Romantic Hotel in Mesa
#9 Family Hotel in Mesa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
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Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa

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