There seemed to be only one person on staff at a time and s/he was responsible for everything: checkin, cleaning, complaints, etc. Since we had no complaints, we barely noticed -- just had to wait 5 mintes for them to come to the office to check us in.
That said, the room was clean with a full complement of clean towels. The room has a full kitchen with an oven and stove, microwave and refrigerator (not the tiny barely-fits-the-doggie-bag size, but a real fridge with separate freezer!).
The bed was comfortable, pillows plentiful and firm and the linens were clean and crisp.
The hotel is located very near shopping and restaurants with many, many choices within a one mile radius. We took a walk along the "river" at Dobson Ranch (right across the street) and had a good morning of it.
We've been staying in 1-star hotels in the Phoenix/Mesa area and this was definitely a step UP (advertised as a 2-star hotel).
They've recently instituted a $75 deposit for "damage or cleaning" of the room. I wasn't charged the deposit (I think I made my reservation before they instituted it) -- just so you know before you get there.
Overall it was a better experience than the 1-star hotels we've been used to for not much more money (not even 10% more)...
Make sure not to park in the apartment complex or business parking that adjoins the hotel parking lot.
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- Also Known As:
- Homestead Studio Suites Phoenix-Mesa Hotel Mesa
- Extended Stay America Mesa