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“You won't be disappointed!” 5 of 5 stars
Review of Hyatt Place Phoenix/Mesa

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Hyatt Place Phoenix/Mesa
3.0 of 5 Hotel   |   1422 West Bass Pro Drive, Mesa, AZ 85201   |  
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Ranked #3 of 57 Hotels in Mesa
Certificate of Excellence
GreenLeadersBronze level
Eden Prairie
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“You won't be disappointed!”
5 of 5 stars Reviewed April 28, 2013

We just spent four nights here and can't recommend it enough! It's in a great location with all you need within walking distance. It's a clean and very comfortable hotel with a wonderful complimentary breakfast buffet, relaxing pool, ample exercise space, and on-site food and drink available to order all day long. It provides free shuttle service within 5 miles of the hotel (ASU campus, Tempe Marketplace, the lightrail, and entertainment on Mill Avenue are within that radius). All of these things were great, but the best part of our stay was experiencing customer service at its best! From the front desk staff, to the maintenance staff, to the shuttle driver and housekeeping--every one of the staff members were attentive, friendly, and went out of their way to make us feel as though we were the only guests in the hotel. It was so refreshing! We will definitely stay here again and promise you will not be disappointed if you stay here.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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286 reviews from our community

Traveler rating
    198
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Melbourne, Australia
Level Contributor
248 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed April 13, 2013

We just spent 2 nights here and this place it's great, the location is very convenient for shopping and eating. There is super stores around everywhere like wallmarts, Home Depot sheplers, sports, fishing etc.. And go to rob Keith bar and grill,it has so much atmosphere!!! Lots of food to choose from the menu, good wine and beers, great live bands on a Thursday night and kareore on Wednesday nights. The hotel itself is very good, it has a self laundry on the 3 floor, free powder at reception. The pool is lovely to lie around and havens relaxing swim. The breakfast was fine, it had ace reals, fruit and yogurts, coffee not the best pretty awful for Aussie standards, nice bagels. The staff was so friendly and attentive, everything you need is here. There is ice available. A free shuttle will take you shops but you have to tip them!!!!! So it's not free...... Better pillows are needed!!! And soft towels..... Internet was good. A safe would have been good. A TV guide would have been good as there was nothing!!! We had s quiet room but do request it. The hotel should provide a much more comprehensive area map.

Room Tip: Choose a quiet room
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beautiful Utah!
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 9, 2013

We stayed at the Hyatt for the Phoenix Marathon. We were impressed. The service was great, the food on the first floor was wonderful. Everyone was upbeat and helpful. We were really thankful that they started serving breakfast at 3 a.m. the morning of the marathon so we could have some food before running. I will stay here again. The only downside to our stay was the bill it seem a bit pricy... but maybe I am cheap?

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2013 via mobile

In town for a week of spring training and stayed here due to the location near HoHoKam Stadium. Hotel was modern, neat, and clean, and the check in staff was friendly and helpful. Convenient to the stadium, shopping, and restaurants. Best hotel of the five I visited during my tour of the area.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lanaken, Belgium
Level Contributor
139 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 3, 2013

Would go here again if in the area. I am not a Hyatt guy, so this experience was new to me. Reception, bar, restaurant is more like an open area, which is a different, but a very efficient setup. Had a corner room that was really big, with a nice desk, sofa and big screen TV. Would love to have stayed here a bit longer. There is also a mall at walking distance.

Room Tip: Take a corner room, more space.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clarita, California
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 26, 2013

everything is just right, beds are firm, paper in the morning, breakfast is great, I especially like the living room portion of the room, trend mills with video is terrific, I used it everyday I was there, good staff, may be a little slow in getting all the issues resolved, but it was all handled nicely. locate near the riverview mall, which has a Bass Pro Shop, some nice restaurants close by, close enough to the airport. Only drawback is that Spring Training draws lots of families with kids who are noisy, but i quieted down at the appropriate hour, so I am okay with this.

Room Tip: rooms facing the east side gets you away from the heavily traveled corridors and your parking will b...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 23, 2013

The Hyatt Place Phoenix/Mesa was the perfect location for our Spring Training trip. Our children (7 & 11) loved the pool and the shopping, restaurants and movie theaters being so close was an added bonus. The breakfast each morning was more than adequate and the hostess was very friendly and helpful. She did a terrific job keeping the area clean and replenished. We will definitely stay here again if we are ever in the area.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Phoenix/Mesa

Address: 1422 West Bass Pro Drive, Mesa, AZ 85201
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mesa
#1 Business Hotel in Mesa
#3 Green Hotel in Mesa
#3 Romantic Hotel in Mesa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Phoenix/Mesa 3*
Number of rooms: 152
Official Description (provided by the hotel):
Located in the Mesa Riverview Shopping Center, the Hyatt Place Phoenix/Mesa hotel is adjacent to a variety of shopping, dining and entertainment options, including Bass Pro Shops, Toby Keith's "I Love This Bar & Grill" and the Cinemark movie theater, with complimentary transportation service available within the shopping center. The Hyatt Place is within walking distance to the new Chicago Cubs Spring Training Stadium opening. The Phoenix/Mesa hotel is just 8 miles from the Phoenix Sky Harbor Airport and 8 1/2 miles from Mesa Falcon Field. It is minutes from Tempe, Scottsdale, Phoenix and Gilbert, and has convenient access to local attractions including Golfland/Sunsplash, Phoenix Zoo, Mesa Arts Center, the Arizona Museum of Natural History, the Arizona Museum for Youth, and Arizona State University. If you'd rather relax, you can enjoy our resort-style pool featuring 14 person hot tub, Shade and Mist Canopies with State of the Art Audio Visual System and 80" HDTV or our nine-hole executive putting green. ... more   less 
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Also Known As:
Hyatt Place Phoenix/Mesa Hotel Mesa

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