This hostel looks amazing when you first arrive. As other reviewers have mentioned it gives the impression of a resort rather than a hostel. Unfortunately that's where the favourable comparisons ended for me.
After I'd paid up front I was led to my 4 bed dorm. It was so at odds with the initial impressions from the pool you could hardly comprehend that it was part of the same resort. The dorm was small and fusty. The bed sheets had holes in them and the mattresses were uncomfortable and didn't look or smell very clean. Large beetles were crawling across the floor.
I went into the common area to scope out somewhere to move on to and the wifi was laughable. I followed the signs to the 'wifi lounge' only to find that it was basically a cupboard under the stairs, in sweltering heat with no natural light. The wifi still didn't work any better than a dial up connection from the nineties. I don't understand why a hostel wouldn't have decent wifi up at the bar - surely it's best to keep people in the profitable areas?
So once I'd found somewhere to move on to I discussed my concerns with the manager. I had to show the manager the beetles and his response was "well what do you expect? We're in the jungle!". I expect the someone to have cleaned and checked a room before I check in.
Still, in fairness to them, they did give me a refund although I lost my hostelworld deposit.
This place frustrates me because if they cleaned up the rooms, sorted the wifi, and got some decent fans/air con in the common areas it would be alright.
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- Also Known As:
- Hostel Inn Iguazu Hotel Puerto Iguazu
- Iguazu Argentina