Rating: I expected a higher quality hotel after reading the other reviews, but this is definitely no more than a 3-star (I believe it's rated a 4-star by whatever local rating service is used).
Staffing: during my 2-day visit the staff was excellent...from the front desk, to the restaurant lunch service staff, to room service, all seemed genuinely helpful.
Cons: 1) a lack of hot water in the morning. While there was no lack of hot water when I took a shower each evening, mornings were an entirely different story. The best the shower could offer up both mornings was what might be considered lukewarm - and that's being generous.
2) Each room has a terrace with bamboo type slats for roofing which does not provide any protection from the rain, preventing use during inclement weather.
Pros: 1) Great SPA. The Stress Reliever hot rock massage was so relaxing - wish I had had more time to take advantage of some of the other treatments offered. If the hotel had been as nice as the SPA, I'd have given it 5-stars.
2) There is a lovely pool with a large wooden deck and jacuzzi, but the temperature during my stay was far too cold to even consider taking a dip.
Buffet: The dinner buffet started at 8 pm, typical for Argentinian restaurants, but I was too exhausted by that time to give it a try.
Internet: I didn't take my computer, since this was a short sight-seeing trip so can not speak to internet speed, but there were two computers in the lobby available for personal use.
If I went again would I stay here, probably not if I booked my own hotel, but this was part of a tour package with limited selection.
- Official Description (provided by the hotel):
- Tourbillon Hotel is located on National Route 12, KM 4,5, 5 minutes from downtown Puerto Iguazu and only 15 minutes from the Falls and Iguazu International Airport. Services: swimming pool, solarium and Jacuzzi, Pool Snack Bar, Lobby Bar, Restaurant with à la carte menu and buffet, Play room, Internet center, Wi-Fi, Laundry, Free Parking, Tours & Transfers. The Hotel has 28 comfortable rooms, 24 Triple Garden and 4 Suite Junior with view to the garden or pool. Services: Air conditioning cold-hot, Telephone, Internet WI-FI, jacuzzy, hair dryer, cable TV with 32 "LCD, Minibar, Room Service, Safe Box, laundry, and private balcony with table and chairs. ... more less
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