The people in reception/reservations at the Villaggio hotel were the best we've ever encountered in years of traveling. They assisted us immensely... providing lots of helpful information via email before our arrival, tracking down the one remaining rental car in the city and reserving it for us, directing us to wineries and printing out accompanying maps, booking a rafting trip, making dinner reservations, reconfirming our flights, and of course, welcoming us back when our flight back to Buenos Aires got canceled. (A common occurrence, I understand.) They were incredibly warm and genuine and we miss them already. A special thanks to Pablo and Silvina...even though we probably drove them crazy with our endless inquiries, they took such good care of us while we were there...always with a smile and a "don't worry" (as they all say in Argentina to tell you it's no trouble at all).
We first stayed in a "classic" room and were rather unhappy with it... though the price was great, it was really small, dark and depressing, with a view of an airshaft. We moved to a "superior" room the next night and were so much happier... we had space to spread out and were able to appreciate the value of the hotel we had found. (Breakfast and taxes are included as well!) We found the hotel through Trip Advisor and a fellow guest complimented us on finding this gem... since it hasn't made any of the guidebooks yet. One small complaint... the sheets aren't soft!
One important note: this hotel is in the CITY of Mendoza. I expected all of Mendoza to be countryside, but the Villaggio is definitely in the middle of a city. (After 2 nights here, we spent 2 nights in the country to have that experience, which we ultimately preferred, despite the wonderful service we got at this hotel!)
