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“Worst hotel in Mendoza” 1 of 5 stars
Review of Hotel Zamora

Hotel Zamora
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Hotel Zamora
Peru 1156, Mendoza, Argentina   |  
Hotel amenities
Ranked #75 of 92 Mendoza B&B and Inns
Paris, France
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Worst hotel in Mendoza”
1 of 5 stars Reviewed September 27, 2013 via mobile

We stayed two nights in this hotel and have a very bad opinion about it. Apart from the pleasant courtyard, the rooms are quite small, dark and made us feel like in a prison cell, especially regarding the simple room. Cockroaches in the room. But the worst there is the hotel staff, who are very rude and unwelcoming. Prices are far too high in comparison to other standards in the country. In the end, we strongly recommand to avoid this place at all costs.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Traveler rating
    1
    6
    4
    1
    12
See reviews for
3
15
2
Business
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Bristol, UK
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 4, 2013

We chose this because of it's central location. We hadn't booked beforehand, and had no trouble - but it was the shoulder season, so not so touristy. The room and shower were very clean and quite small, but adequate for our needs. The courytyard was a little oasis where you could relax and use the wifi (better strength than in our room). The decor was a little past its best, but not an issue. For the price we paid, including a generous buffet breakfast, it was very good value for money. I would put it in the 'good' category, but there isn't one.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 23, 2013

We stayed at this hotel for two nights at the beginning of March. For the price we paid the room was decent and the bathroom and hotel in general was very clean. The hotel was improved by being in a great location and it has a lovely little courtyard which is perfect for unwinding in.

But...and this is a big "but" the customer service was terrible and completely undermined all the good things that the hotel has going for it. We made a booking and paid the full amount a couple of weeks before our stay, in person. A few days before we were due to arrive we thought we would check our booking, they had absolutely no record at all, which probably wasn't surprising since they seemed very disorganised. The owner's attitude was very aggressive and hugely unhelpful, refusing to believe that we had a booking and claiming that they didn't recognise us. Eventually after a long argument they managed to find our booking written on a scrap of paper. We obviously no longer wanted to stay in the hotel, but they refused to cancel and we had to stay. During our stay they were very unhelpful and often ru and very unfriendly. An attitude they seemed to have with everyone. Overall not worse the hassle at all.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zamora

Address: Peru 1156, Mendoza, Argentina
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Amenities:
Room Service
Hotel Style:
Ranked #75 of 92 B&Bs / Inns in Mendoza
Price Range (Based on Average Rates): $
Number of rooms: 15
Reservation Options:
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